Contact PerfectSYNC Customer Service

Why should I report an Issue with PerfectSYNC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Note-e-fied Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Nothing works always updates but only gets worse calling support accomplished nothing they seem to think you can just stop what you are doing to fiddle with their glitches when I am on shift I am actually working so over it ! Back to paper timesheets until my company chooses another app.It used to be a great app only in the last year it has really gone down hill!Very poor servers... takes forever to load and save documentation.

2. Keeps telling me my login credentials are invalid but I use it on my other phone and it worksHorrible! Constantly changing so it makes it impossible to get good at using it.

3. I'm going back to route sheets.Easy to use and access to needed patient info such as meds, MD info, H&P , Esign, picture uploads and so much more.

4. It will boot me out at random times and I will have to login again, restart notes, and charting.app was not working so I uninstalled it.

5. Customer service was 0 help.Correct location when I clock in; but my location is elsewhere as I clock out while I'm still with my patient.

6. I don't know if I want to stay inI have to continually login when before it kept me logged in.

7. it's been 2 days and app won't re-install on my androidWhy can you not use the pin anymore?? Constantly having to log out and log back in is really frustrating.

8. Takes hours to complete documentation.

9. when I tried to reinstall it, it just keeps circling (working).

10. It disregards my honesty and a threat to my license if Medicare will investigate.

11. Better than others that I'm currently using.It doesn't work.

1. Fix PerfectSYNC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PerfectSYNC: Restarting the app will resolve most errors.
2. Update the PerfectSYNC App. Here is how:
   1. On Android goto PlayStore » Search for "PerfectSYNC" » Open PerfectSYNC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PerfectSYNC » click "UPDATE".
3. Clear PerfectSYNC app cache: Clearing cached data will force your app to retrieve the latest data directly from PerfectSYNC servers.
   1. On Android, goto Settings » Apps » Select "PerfectSYNC" » click Storage » click "Clear Cache".
4. Check PerfectSYNC app permissions. If any of these permissions required to use your device's features are disenabled, PerfectSYNC might not work.
5. Uninstall and reinstall PerfectSYNC. If nothing else has worked, completely uninstall PerfectSYNC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PerfectSYNC not working

2. Fix PerfectSYNC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PerfectSYNC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PerfectSYNC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PerfectSYNC may not be able to connect to the Internet when running in the background.