Contact Keep Trainer Customer Service

Why should I report an Issue with Keep Trainer - Workout Trainer & Fitness Coach?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Keep Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But I do wish there was samsung health integration and the whole "currency" concept is a little annoying- you have to complete workouts over and over to unlock new workouts, which doesn't really make sense to me.

2. Update: keeps getting worse hardly any of the workouts are checked off the plan.

3. Maybe an option for a one time payment to unlock all the workouts or a weekly payment for those who wants to try out might be better too.

4. Interface is clean and easy to select the workout you want.

5. For me to get coins, I need to do the workout on my phone, and I guess, cast it to my tv? Other than this technical issue, I find no issues with the app.

6. The workouts still don't checked off!! really annoying!I like the app, I don't have any problems with the interface.

7. I am not sure if there are workouts that require equipments, if so, a filter for those might be good too.

8. The workouts themselves are great, there's a nice range of difficulties for my tastes.

9. There are a lot of workouts available and just a few filters to sort out the workouts you want.

10. Meaning, when I did my workout using the TV app, my mobile app didn't reflect my workout that I completed.

11. Workouts are great! Especially with the surround sound and the music.

1. Fix Keep Trainer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Keep Trainer: Restarting the app will resolve most errors.
2. Update the Keep Trainer App. Here is how:
   1. On Android goto PlayStore » Search for "Keep Trainer" » Open Keep Trainer - Workout Trainer & Fitness Coach » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Keep Trainer » click "UPDATE".
3. Clear Keep Trainer - Workout Trainer & Fitness Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from Keep Trainer servers.
   1. On Android, goto Settings » Apps » Select "Keep Trainer - Workout Trainer & Fitness Coach" » click Storage » click "Clear Cache".
4. Check Keep Trainer app permissions. If any of these permissions required to use your device's features are disenabled, Keep Trainer might not work.
5. Uninstall and reinstall Keep Trainer. If nothing else has worked, completely uninstall Keep Trainer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Keep Trainer not working

2. Fix Keep Trainer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Keep Trainer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Keep Trainer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Keep Trainer may not be able to connect to the Internet when running in the background.