Published by Google LLC on Sep 18, 2023

Report an issue with Google Local Services Ads.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Google Local Services Ads?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Google Local Services Ads image 1 contact Google Local Services Ads image 2

About Google Local Services Ads

1. The Local Services ads app makes it easy for you to connect with customers and manage your ads on-the-go.

2. All Local Services providers are vetted by Google so you can quickly build trust with customers who need your services.

3. Local Services helps you build and grow your online reputation with a personalized profile, customer reviews, and easy-to-use tools.

4. Local Services ads make it easy for service providers to get found online and get more jobs.

5. Get seen right at the top of Google, and get high quality leads from consumers that are looking for services like yours.

6. Ads are easy to set up and you pay per lead, instead of per click, so you only pay for leads related to your business and the services you offer.

7. Once you complete a job, you can receive reviews from customers that will show on your profile to attract more potential customers and increase your chances of getting even more leads.

8. You can easily connect with potential customers looking for house cleaners, plumbers, electricians, and other nearby professionals they can trust.

9. List the types of services you provide and the areas you serve, and we’ll match you with nearby consumers that are actively searching for your services.

10. Local Services ads are currently available in select countries and categories.

11. Most leads are phone-based so can you connect with customers on-the-go.

Google Local Services Ads Customer Insights

1. Considering that Google is a major player in global technology, how broken this app is and how long it's been this way is pretty ridiculous.(Example) If customer calls and just has a question I can not close out the lead! Besides Google never gives me any real leads and if I do get a lead its only once a week.

2. It's life, it's humans, can't have final entries in the apps like this.Logs into incorrect Google Ads account, actually one which has been Deactivated, with no option to amend what Google Ads account it logs into.

3. It's only been one week so far but if it keeps going this well I will probably get rid of Google AdWords completely because this is much better for my line of work.The service is great for a small business.

4. Deleted, reinstalled, cleared Cache and Data, still just keeps trying to log in to a Deactivated Google Ads account.

5. Settings and budget changes don't save, you can't see your lead details like you're supposed to, and if you want to get any use out of your account you'll need to be at your PC.

6. I have no way if I knewI like the app is simple and works but needs to add some features Google please add these changes make it more easy for us.

7. You people are one the richest and biggest companies in the world I have paid you thousands to advertise you think you would have properly running equipment.Decent app customer service is a joke.

8. Doesn't allow to move number from archived back to leads 3.

9. please add local services ads to maps as well for more exposure.I love Google local services and this app functions perfectly.

10. How could they not have an option to select which account you want to use... Very poor design.Absolutely useless.

11. You go to the page where it says ask for a review and it gives you a random phone number.

Steps to Troubleshoot & Fix Google Local Services Ads Issues

1. Fix Google Local Services Ads Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Local Services Ads: Restarting the app will resolve most errors.
  2. Update the Google Local Services Ads App. Here is how:
    1. On Android goto PlayStore » Search for "Google Local Services Ads" » Open Google Local Services Ads » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Local Services Ads » click "UPDATE".
  3. Clear Google Local Services Ads app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Local Services Ads servers.
    1. On Android, goto Settings » Apps » Select "Google Local Services Ads" » click Storage » click "Clear Cache".
  4. Check Google Local Services Ads app permissions. If any of these permissions required to use your device's features are disenabled, Google Local Services Ads might not work.
  5. Uninstall and reinstall Google Local Services Ads. If nothing else has worked, completely uninstall Google Local Services Ads then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Local Services Ads not working


2. Fix Google Local Services Ads Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Local Services Ads be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Local Services Ads not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Local Services Ads may not be able to connect to the Internet when running in the background.

Reported Issues