Published by Google LLC on Feb 22, 2024

Report an issue with Google Ads.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Google Ads?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Google Ads image 1 contact Google Ads image 2

About Google Ads

1. You can track your ad campaigns in real-time, review high-impact recommendations to optimize performance, and take action quickly and easily, no matter where your business takes you.

2. The Google Ads mobile app helps you stay connected to your campaigns while on the go with your smartphone.

3. Download the Google Ads mobile app to get the most out of your account today!

Google Ads Customer Insights

1. It declines my ads for copyright text though I introduces their suggestions! The support and e-mail replies are absolutely horrible! It might be that they are focusing on BARD too HARD and forget about their main jobs! That's very unprofessional! You just lost a Google Ads Customer!google ads " 50 click daily " google search console " 1 click" and your ads budget finished ! by saying that the calculation of click for google search console is different than google ads simply is a way for legal scamming! if you charging for a fake clicks that competitors do constantly to finish your budget of advertising, why you charging and counting this ?! it is bug or intentional? I'm really frustrated with what is happening hereProvided excellent information & I've made a few mistakes, being a hack It is very technical.

2. But, it was a little deceptive with me at 1st because Google told me that if I downloaded it & opened up an account & put my business on it then it would give me $500 worth of free ads but once I had set everything up & gone through the whole process & signed up for it, it said that I had to spend $500 1st to earn the 500 which is a deceptive act there, fellas.

3. Don't use this app unless you just want the ability to start and pause your ad campaign without know how much you are actually spending.Unfortunately the $500 add credit offer is very misleading and deceptive.

4. Also learned a great deal about privacy!!After trying out Google Ads, I was pretty disappointed.

5. To stop these payments I wanted to delete my account but their account canceling leads to a 404 error site not found.

6. You can't take your card off the app because it needs to have payment method at all times or access to your bank account! Never got through to the help line.

7. I literally pulled down to refresh and it said $30 but if I open the site on my desktop it said $84 with double the clicks and impressions.

8. I've been using Google Ads for a while now and I have to admit that their strategy can be quite tricky.

9. I checked it every morning for the past week and it is always way lower than the actual amount displayed on the desktop website.

10. I really wish it had Google Assistant integration though, that would be awesome.

11. $150 is a lot to go missing! My account history on this app also confirms I have never made an ad.

Steps to Troubleshoot & Fix Google Ads Issues

1. Fix Google Ads Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Ads: Restarting the app will resolve most errors.
  2. Update the Google Ads App. Here is how:
    1. On Android goto PlayStore » Search for "Google Ads" » Open Google Ads » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Ads » click "UPDATE".
  3. Clear Google Ads app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Ads servers.
    1. On Android, goto Settings » Apps » Select "Google Ads" » click Storage » click "Clear Cache".
  4. Check Google Ads app permissions. If any of these permissions required to use your device's features are disenabled, Google Ads might not work.
  5. Uninstall and reinstall Google Ads. If nothing else has worked, completely uninstall Google Ads then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Ads not working


2. Fix Google Ads Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Ads be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Ads not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Ads may not be able to connect to the Internet when running in the background.

Reported Issues