Contact Active Wellness Center Customer Service

Why should I report an Issue with Active Wellness Center?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Branded MINDBODY Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Useless app.Ever since the update 3/21 I have had nothing but trouble with making appointments.

2. Can't make a pool reservation, can't even see if lanes are already reserved or not.

1. Fix Active Wellness Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Active Wellness Center: Restarting the app will resolve most errors.
2. Update the Active Wellness Center App. Here is how:
   1. On Android goto PlayStore » Search for "Active Wellness Center" » Open Active Wellness Center » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Active Wellness Center » click "UPDATE".
3. Clear Active Wellness Center app cache: Clearing cached data will force your app to retrieve the latest data directly from Active Wellness Center servers.
   1. On Android, goto Settings » Apps » Select "Active Wellness Center" » click Storage » click "Clear Cache".
4. Check Active Wellness Center app permissions. If any of these permissions required to use your device's features are disenabled, Active Wellness Center might not work.
5. Uninstall and reinstall Active Wellness Center. If nothing else has worked, completely uninstall Active Wellness Center then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Active Wellness Center not working

2. Fix Active Wellness Center Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Active Wellness Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Active Wellness Center not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Active Wellness Center may not be able to connect to the Internet when running in the background.