Published by Advocates for Human Potential Inc.

Report an issue with Wellness Recovery Action Plan.
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Why should I report an Issue with Wellness Recovery Action Plan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Advocates for Human Potential Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Wellness Recovery Action Plan

1. Wellness Recovery Action Plan® (WRAP®) is a simple and powerful process for creating the life and wellness you want. • Shape every aspect of your life the way you want it to be? • Gain freedom from troubling thoughts, behaviors, or patterns that repeat in your life? • Feel empowered in making decisions about your life? • Build a strong support network of people and resources to help you reach your goals?

2. For more than 20 years, people around the world have used WRAP to support their goals and transform their lives.

3. However you define “wellness” for your situation, WRAP can help you achieve it, step by step, your way, and on your terms.

4. Whatever your goals or challenges, WRAP can help you make a plan that really works, with results you can really see.

5. People who use WRAP say that it helps them feel better more often and improves the overall quality of their lives.

6. Based on the WRAP Workbook (revised 2018), the WRAP App walks you through the process of creating your personal WRAP.

7. In WRAP, we believe there are no limits to wellness and recovery.

8. Over time, they have found that it can easily be adapted to deal with any situation in their lives—anything from deep sadness to arthritis, from substance use to hearing voices, from panic attacks to diabetes to grieving the death of a loved one.

9. Using the WRAP App, you can develop your WRAP and carry it with you wherever you go.

10. Use it on your own, with a friend or supporter, or in a WRAP group.

11. This app is designed to work alongside our WRAP books, other materials, and groups for a full understanding of what WRAP is and how you can implement it in your life.

Wellness Recovery Action Plan Customer Insights

1. The email feature allows users to send their WRAP plan to their email inbox as a PDF, but it doesn't work and I don't know who to contact.It could certainly use a bit more polish, but it is a functional and useful app that gives me easy access to a toolkit of wellness and recovery actions that I can take to restore and maintain good mental health.

2. The only reason I haven't given it five stars is because the email function doesn't work and it would be great if it did, because this would allow a more permanent record of a plan to be kept and also passed onto key people in the WRAP person's life.

3. There are a lot of repetative questions but I guess there was a lot of repetition in using so, I guess it makes sense.WRAP itself is great and would be a higher rating if the email function worked.

4. I did not give it 5 stars because the email function does not work.

5. However the function to email the completed document to those who support me is not working.

6. The app contains a perfect balance between providing enough detail to guide you through the process without containing too much.Its not the most intuitive, but it does serve its function.

7. It would also be helpful to be able to adjust the order of responces so that you can organize tools and triggers so that one can be more quickly ready.Overall, I like the app and it works well with what I learn and practice with WRAP.

8. But...the email feature does not work.

9. This app would be wonderful if the email function worked.

10. Disappointing.WRAP is a very useful tool, and this app is easy to use and keeps all your self-care information at your fingertips.

11. This is a great start to a very needed application.An excellent app which helps to build and organise a WRAP.

Steps to Troubleshoot & Fix Wellness Recovery Action Plan Issues

1. Fix Wellness Recovery Action Plan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wellness Recovery Action Plan: Restarting the app will resolve most errors.
  2. Update the Wellness Recovery Action Plan App. Here is how:
    1. On Android goto PlayStore » Search for "Wellness Recovery Action Plan" » Open Wellness Recovery Action Plan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wellness Recovery Action Plan » click "UPDATE".
  3. Clear Wellness Recovery Action Plan app cache: Clearing cached data will force your app to retrieve the latest data directly from Wellness Recovery Action Plan servers.
    1. On Android, goto Settings » Apps » Select "Wellness Recovery Action Plan" » click Storage » click "Clear Cache".
  4. Check Wellness Recovery Action Plan app permissions. If any of these permissions required to use your device's features are disenabled, Wellness Recovery Action Plan might not work.
  5. Uninstall and reinstall Wellness Recovery Action Plan. If nothing else has worked, completely uninstall Wellness Recovery Action Plan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wellness Recovery Action Plan not working


2. Fix Wellness Recovery Action Plan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wellness Recovery Action Plan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wellness Recovery Action Plan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wellness Recovery Action Plan may not be able to connect to the Internet when running in the background.

Reported Issues