Contact Carilion Wellness Customer Service

Why should I report an Issue with Carilion Wellness?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EGYM Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app - I would like to see your break down with swimming distance into yards or meters NOT miles! I am hoping you can do that change then I will give you a better rating!It's nice to find a class's and their times.

2. could you add it ???Great gym ,wonderful ,helpful staff ,great wellness app!Can't get app to install and run.App simply crashes., xx ns a sazz, can c , aee a, see s, lol asz xx xz ,s xxkz xxNice app.

3. You can keep a record of the classes you take, and relavent information.The class schedule and reservation tool work well.

4. Workout tracking had once been set up like a Leaderboard, not sure why, but that seems to have been removed.Always a pleasure.

5. The facility is always very clean and open and I always look forward to goingI wish aquacise was listed on the app.

6. All staff are courteous and kind and welcoming I love.

7. Their fitness center, is just what I need & want to do.

8. Being able to use app to sign into the gym is handy as well.

9. None of the sections in Extra work.

10. They are very helpful if I ask questions.

11. I like to track my workouts.

1. Fix Carilion Wellness Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Carilion Wellness: Restarting the app will resolve most errors.
2. Update the Carilion Wellness App. Here is how:
   1. On Android goto PlayStore » Search for "Carilion Wellness" » Open Carilion Wellness » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Carilion Wellness » click "UPDATE".
3. Clear Carilion Wellness app cache: Clearing cached data will force your app to retrieve the latest data directly from Carilion Wellness servers.
   1. On Android, goto Settings » Apps » Select "Carilion Wellness" » click Storage » click "Clear Cache".
4. Check Carilion Wellness app permissions. If any of these permissions required to use your device's features are disenabled, Carilion Wellness might not work.
5. Uninstall and reinstall Carilion Wellness. If nothing else has worked, completely uninstall Carilion Wellness then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Carilion Wellness not working

2. Fix Carilion Wellness Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Carilion Wellness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Carilion Wellness not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Carilion Wellness may not be able to connect to the Internet when running in the background.