Published by Domus Technica

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Why should I report an Issue with The Wonder Weeks: Baby Monitor?

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About The Wonder Weeks: Baby Monitor

1. Simply link these telephones and you will always have your baby monitor at hand! - Secure (Wi-Fi, 3G, 4G / LTE) connection with unlimited reach. - Including information on all you need to know about sleep, from development during sleep to sleeping tips. - With white noise and music so your baby can fall asleep and to stimulate his/her development.

2. A complete library of white noise and sleep music and a full chapter from the best seller The Wonder Weeks! about all the insights into your baby’s sleep behavior.

3. Product from The Wonder Weeks! that is trusted by millions of parents worldwide when it comes to the development of their baby.

4. You can even make a playlist with your favorite sleep sounds! - Set the sensitivity yourself so that you only receive a notification when your baby is awake.

5. With The Wonder Weeks! – Baby monitor you can always hear and see your baby, wherever you are.

6. To use the baby monitor, you need two devices, and the app must be installed on both phones.

7. Your baby will sleep quickly, easily, and safely.

8. Including two gifts from us to you to help with your baby’s sleep.

9. One telephone stays next to your baby and you take the other with you.

10. Safe and with unlimited reach… (Wi-Fi, 3G, 4G / LTE).

The Wonder Weeks Customer Insights

1. I have tried nearer and farther and nothing works.Great app for white noise and monitor! The information about sleep is good but to make it great I would suggest to add real content of how to solve sleep issues like how to get babies to sleep in the first place and how to help babies sleep better, cause parents advice is quite subjective and could be missleading as well... Parents who gave the app low rating due to disability to see monitor picture at night: It's all to do with which camera you have on the device you use! Great appLove this app when it works, which with the monitor is not all that often :( it continues to drop out from just the next room if I get a notification or anything so renders my phone useless bar the monitor.Waste of money.

2. Overall, not useful for us at all and wouldn't recommend.new to the app so haven't used all the features but its very annoying that you can't play the white noise/music continuously in the background while using the other functions like reading the sleep info for example.Dangerous. App resets and comes back without sound or appears to be connected to the other device when it isn't.

3. Wife has the full app version which is great, I decided to download the sleep only version ($3) so we could use the monitor.

4. I got myself a refund for now.The monitor does not work in low light! This makes the monitor function useless.

5. My partner paid the £10.99 monthly subscription to get the extras as well as the e-book, but I still had to pay to download this app just to use my phone as a monitor.

6. As with many others, the monitor DOES NOT WORK.

7. It's a nice idea but it isn't safe if you like your kid.I installed because I thought that having the monitor would be a good idea.

8. Useless cash grab.I really love this app and would have given a five star rating except I find the sounds need to be continuous when looping and not pause like they do before continuing again.

9. Scanned the QR and it simply won't turn recognise activate the monitor.

10. Hqven't really checked since the first thing I tried didn't work.

11. Please fix this.Sound does not work.

Steps to Troubleshoot & Fix The Wonder Weeks Issues

1. Fix The Wonder Weeks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Wonder Weeks: Restarting the app will resolve most errors.
  2. Update the The Wonder Weeks App. Here is how:
    1. On Android goto PlayStore » Search for "The Wonder Weeks" » Open The Wonder Weeks: Baby Monitor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Wonder Weeks » click "UPDATE".
  3. Clear The Wonder Weeks: Baby Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from The Wonder Weeks servers.
    1. On Android, goto Settings » Apps » Select "The Wonder Weeks: Baby Monitor" » click Storage » click "Clear Cache".
  4. Check The Wonder Weeks app permissions. If any of these permissions required to use your device's features are disenabled, The Wonder Weeks might not work.
  5. Uninstall and reinstall The Wonder Weeks. If nothing else has worked, completely uninstall The Wonder Weeks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Wonder Weeks not working


2. Fix The Wonder Weeks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Wonder Weeks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Wonder Weeks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Wonder Weeks may not be able to connect to the Internet when running in the background.

Reported Issues