Published by Cox Communications, Inc.

Report an issue with Cox Business Security Solution.
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Why should I report an Issue with Cox Business Security Solution?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cox Communications, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cox Business Security Solution Customer Insights

1. Not feeling secure with this security system right nowCox is horrible! Especially in the North Las Vegas! Connectivity is horrible when it's windy or rain.

2. Monthly bill way to high to have such poor quality for a place of business.Don't work most of the time .

3. Great when it works, which is very intermittent lately if at all.

4. Always tells me that network not available.

Steps to Troubleshoot & Fix Cox Business Security Solution Issues

1. Fix Cox Business Security Solution Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cox Business Security Solution: Restarting the app will resolve most errors.
  2. Update the Cox Business Security Solution App. Here is how:
    1. On Android goto PlayStore » Search for "Cox Business Security Solution" » Open Cox Business Security Solution » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cox Business Security Solution » click "UPDATE".
  3. Clear Cox Business Security Solution app cache: Clearing cached data will force your app to retrieve the latest data directly from Cox Business Security Solution servers.
    1. On Android, goto Settings » Apps » Select "Cox Business Security Solution" » click Storage » click "Clear Cache".
  4. Check Cox Business Security Solution app permissions. If any of these permissions required to use your device's features are disenabled, Cox Business Security Solution might not work.
  5. Uninstall and reinstall Cox Business Security Solution. If nothing else has worked, completely uninstall Cox Business Security Solution then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cox Business Security Solution not working


2. Fix Cox Business Security Solution Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cox Business Security Solution be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cox Business Security Solution not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cox Business Security Solution may not be able to connect to the Internet when running in the background.

Reported Issues