Published by Cox Communications, Inc. on Jun 5, 2024

Report an issue with Cox Business Security Services.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Cox Business Security Services?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cox Communications, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cox Business Security Services image 1 contact Cox Business Security Services image 2

About Cox Business Security Services

1. Cox Business Security Solutions allow you to protect, monitor and optimize your business, whether onsite or remotely using your PC, mobile phone or tablet.

2. Note: *This app requires a compatible system and a Cox Business Security Solutions service plan.

3. This app brings the control of your interactive security, automation and video monitoring services to your fingertips with remote access via your phone app or tablet.

4. You can also receive real-time email, text message and push notifications for specific events that matter to you and your business.

5. Feature availability varies based on the system, equipment and service plan.

6. Visit for more information. Coxbusiness.

Cox Business Security Services Customer Insights

1. Could have a bit more technological advancement like faster load times and more ways to customize the appearance and functionalityApp does not work 1/2 the time, have to reinstall everyday, worthless save your money, customer service is horrible!Trying to view SVR timeline is impossible.

Steps to Troubleshoot & Fix Cox Business Security Services Issues

1. Fix Cox Business Security Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cox Business Security Services: Restarting the app will resolve most errors.
  2. Update the Cox Business Security Services App. Here is how:
    1. On Android goto PlayStore » Search for "Cox Business Security Services" » Open Cox Business Security Services » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cox Business Security Services » click "UPDATE".
  3. Clear Cox Business Security Services app cache: Clearing cached data will force your app to retrieve the latest data directly from Cox Business Security Services servers.
    1. On Android, goto Settings » Apps » Select "Cox Business Security Services" » click Storage » click "Clear Cache".
  4. Check Cox Business Security Services app permissions. If any of these permissions required to use your device's features are disenabled, Cox Business Security Services might not work.
  5. Uninstall and reinstall Cox Business Security Services. If nothing else has worked, completely uninstall Cox Business Security Services then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cox Business Security Services not working


2. Fix Cox Business Security Services Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cox Business Security Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cox Business Security Services not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cox Business Security Services may not be able to connect to the Internet when running in the background.

Reported Issues