Published by HP Inc.

Report an issue with HP SPS Solution Finder.
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Why should I report an Issue with HP SPS Solution Finder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HP Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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HP SPS Solution Finder Customer Insights

Steps to Troubleshoot & Fix HP SPS Solution Finder Issues

1. Fix HP SPS Solution Finder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HP SPS Solution Finder: Restarting the app will resolve most errors.
  2. Update the HP SPS Solution Finder App. Here is how:
    1. On Android goto PlayStore » Search for "HP SPS Solution Finder" » Open HP SPS Solution Finder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HP SPS Solution Finder » click "UPDATE".
  3. Clear HP SPS Solution Finder app cache: Clearing cached data will force your app to retrieve the latest data directly from HP SPS Solution Finder servers.
    1. On Android, goto Settings » Apps » Select "HP SPS Solution Finder" » click Storage » click "Clear Cache".
  4. Check HP SPS Solution Finder app permissions. If any of these permissions required to use your device's features are disenabled, HP SPS Solution Finder might not work.
  5. Uninstall and reinstall HP SPS Solution Finder. If nothing else has worked, completely uninstall HP SPS Solution Finder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HP SPS Solution Finder not working


2. Fix HP SPS Solution Finder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HP SPS Solution Finder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HP SPS Solution Finder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HP SPS Solution Finder may not be able to connect to the Internet when running in the background.

Reported Issues