Contact Bosch Remote Security Control Customer Service

Why should I report an Issue with Bosch Remote Security Control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bosch Security Systems B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Exclusive to B9512G, B8512G, D9412GV4, and D7412GV4 control panels, users can grant access to homes or businesses remotely by unlocking and locking doors (D9210C or B901 and other hardware required).

2. The app supports security systems with the following control panels: B9512G, B8512G, B6512, B5512, B4512, B3512, D9412GV4, D7412GV4, and Solution Series 2000/3000.

3. The Remote Security Control (RSC) app by Bosch allows users to control their security systems remotely from their devices.

4. B4512, and B3512 control panels, users can view live video from Bosch IP cameras (requires control panel firmware version 2. 03 or greater).

5. This app requires the installing dealer to create a Remote Access Profile (certificate) for users, and to install the profile on their devices.

6. Prior to installing the Remote Access Profile, users can evaluate the app using the Demo Mode.

7. Exclusive to B9512G, B8512G, B5512.

8. The RSC app supports Motion JPEG (MJPEG) video streamed over HTTP or HTTPS.

9. The app cannot connect to any security system until a Remote Access Profile is installed.

1. "Unable to connect to panel"My app was working fine and has stopped working since the update.

2. Called and emailed bosch and they said I am not a dealer and that a dealer needs to call.Previous vs disappeared on my Android phone and new vs turned alarm on but, no icon downloaded to screen anywhere.

3. I would not recommend Bosch alarms for this reason.Stopped working after an update on my Samsung note 8.

4. Helloo.. its working fine, but if there any way i can get any notification once i recieved the alarm, at least it will ring or vibrate my mobile phone.

5. The app stopped working after an update.

6. My provider hasn't been able to fix it, and they say other clients are having the same problem.Has issues connecting via my phone.

7. It stopped working last year and can't get it to work.

8. WHEN it connects, it works like a champ, but I'd say 7 times out of 10, it won't connect via phone.

9. My system is only 3 years old and it is unfair for customer to replace entire system just because you broke the app with your new update.

10. My installer is great, but he is stumped as well.Version 3 of Aug 2019 would no longer connect to my panel.

11. Reverted to version 2.8 of 2016 and it works again.It's unlike a typical Bosch Product.

1. Fix Bosch Remote Security Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bosch Remote Security Control: Restarting the app will resolve most errors.
2. Update the Bosch Remote Security Control App. Here is how:
   1. On Android goto PlayStore » Search for "Bosch Remote Security Control" » Open Bosch Remote Security Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bosch Remote Security Control » click "UPDATE".
3. Clear Bosch Remote Security Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Bosch Remote Security Control servers.
   1. On Android, goto Settings » Apps » Select "Bosch Remote Security Control" » click Storage » click "Clear Cache".
4. Check Bosch Remote Security Control app permissions. If any of these permissions required to use your device's features are disenabled, Bosch Remote Security Control might not work.
5. Uninstall and reinstall Bosch Remote Security Control. If nothing else has worked, completely uninstall Bosch Remote Security Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bosch Remote Security Control not working

2. Fix Bosch Remote Security Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bosch Remote Security Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bosch Remote Security Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bosch Remote Security Control may not be able to connect to the Internet when running in the background.