Published by Visa Inc. on Oct 14, 2024

Report an issue with Visa Commercial Pay.
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Why should I report an Issue with Visa Commercial Pay?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Visa Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Visa Commercial Pay image 1 contact Visa Commercial Pay image 2

About Visa Commercial Pay

1. Ideal for businesses of all sizes, Visa Commercial Pay lets colleagues, contractors or anyone in the business use virtual payment cards for any approved business expense.

2. Visa Commercial Pay brings secure, virtual payment cards to your mobile device for business purchases.

3. With Visa Commercial Pay all spend data securely flows back to a single centralized account, enabling complete visibility of virtual card creation and usage.

4. With Visa Commercial Pay, virtual cards can be securely created or requested in accordance with your company’s pre-defined policies.

5. Alternatively, finance managers or approvers can create and send pre-defined cards directly to team members, without the need for individual requests.

6. Push notifications immediately notify finance managers or approvers of new virtual card requests.

7. Create or request virtual cards that can be used for online, in-app, or contactless payments via Google Pay.

8. Once approved, virtual cards are sent directly to your mobile device.

9. Manage business expenses efficiently, including travel bookings, and capture receipts on-the-go… all within one app.

10. Snap and upload pictures of receipts, and review transactions which are color-coded by type.

11. Notifications remind you to upload your receipts, which are then matched and attached to your transactions. No more paper.

Visa Commercial Pay Customer Insights

1. Looks like this is a phishing app that the developers use just to collect people emails.Verification code never received i tried ten times without any results..... The payment app in Saudi Arabia is local application and completely worth than this useless app... I will uninstall it immediatelyUseless.

2. It says, I have not been given permission to request cards, by a team adminJust trash I think, Because it is impossible to get verification code to your number.

3. Don't recommend.Please fix it, no verification codes... Untill then, useless app...It doesn't allow me to create a card after signing up.

4. I have tried many times it wasn't workedMobile verification code not found!Verification code doesn't arrive.

5. Keeps giving some dumb error that you've not been given permission by team admin.

6. It says I am not given permission to add card.

7. UninstalledI couldn't finish my registration because I didn't get my mobile verified.

8. Please help ASAP.How can I addy card.

9. Doesn't work.

10. Waste of time.

Steps to Troubleshoot & Fix Visa Commercial Pay Issues

1. Fix Visa Commercial Pay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Visa Commercial Pay: Restarting the app will resolve most errors.
  2. Update the Visa Commercial Pay App. Here is how:
    1. On Android goto PlayStore » Search for "Visa Commercial Pay" » Open Visa Commercial Pay » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visa Commercial Pay » click "UPDATE".
  3. Clear Visa Commercial Pay app cache: Clearing cached data will force your app to retrieve the latest data directly from Visa Commercial Pay servers.
    1. On Android, goto Settings » Apps » Select "Visa Commercial Pay" » click Storage » click "Clear Cache".
  4. Check Visa Commercial Pay app permissions. If any of these permissions required to use your device's features are disenabled, Visa Commercial Pay might not work.
  5. Uninstall and reinstall Visa Commercial Pay. If nothing else has worked, completely uninstall Visa Commercial Pay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Visa Commercial Pay not working


2. Fix Visa Commercial Pay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Visa Commercial Pay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Visa Commercial Pay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Visa Commercial Pay may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please, delete my accout in Visa Commercial Payment app. I do not use it and need it anymore.

    Thanks!

    — by Bianca Kraft 2 years ago

  • please delete mine Visa Commercial Pay account with the email f.vandoornick@redacted and the mobile number +49 160 95853074‬.

    Kind regards
    Florian van Doornick

    — by Florian 2 years ago

  • I want delete account because I no need it, I wanted look what is it

    — by Victoria Turja 2 years ago

  • i need

    — by walidrizk283 2 years ago