Published by Commercial Bank of TN

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Why should I report an Issue with Commercial Bank for Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Commercial Bank of TN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Commercial Bank for Android image 1 contact Commercial Bank for Android image 2

About Commercial Bank for Android

1. Mobile Banking from Commercial Bank is free but your mobile carrier may have usage charges that apply.

2. Commercial Bank is pleased to provide mobile banking via your Android device through our Mobile Banking App.

3. To access Mobile Banking via the Android App, you must already be a Online Banking customer.

4. To setup access, log into your online account, select 'Options' then 'Mobile Settings' and follow the instructions for mobile setup.

5. Remote Deposit requires a separate application process and transaction limits apply.

6. For more information, please contact Customer Service @ 423. 869.

Commercial Bank Customer Insights

1. Wish could rate 0 stars.This app sure needs A LOT of improvement! It doesn't even have the notifications when there is a deposit or withdrawal of money out of your account.Not impressed with this app since last update.

2. But this one just sucks.New update is terrible! Can't login or once I login it crashes! Making it impossible to make a deposit ***App still crashes after several uninstall and reinstall on my phone.

3. Can not access many parts of app mainly BILL PAY!!!! AND ACCOUNT BALANCE..... Okay last update in June 2022 once again app keeps crashing.

4. This is a bare-bones, simplistic, one dimemsional and marginally operational product that needs immediate attention and a new developer to bring it into the mainstream.There is better.

5. Maximum 30 day transaction history is Neanderthal in functionality, constant need to reset password due to lack of recognition.

6. Numerous calls to bank management have gone unanswered after numerous messages left.

7. App is trash.UPDATE: 4/27/22 New version provides by default 90 day history, yay! adding 2*'s.

8. Unconcerned and apathetic.This app is not working keeps messing up every few days.

9. (Edit) it keeps kicking me out and there is no way to reset without calling.

10. It won't load or even bring me to the login screen.

11. (end) Downgading my last review.

Steps to Troubleshoot & Fix Commercial Bank Issues

1. Fix Commercial Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Commercial Bank: Restarting the app will resolve most errors.
  2. Update the Commercial Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Commercial Bank" » Open Commercial Bank for Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Commercial Bank » click "UPDATE".
  3. Clear Commercial Bank for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from Commercial Bank servers.
    1. On Android, goto Settings » Apps » Select "Commercial Bank for Android" » click Storage » click "Clear Cache".
  4. Check Commercial Bank app permissions. If any of these permissions required to use your device's features are disenabled, Commercial Bank might not work.
  5. Uninstall and reinstall Commercial Bank. If nothing else has worked, completely uninstall Commercial Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Commercial Bank not working


2. Fix Commercial Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Commercial Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Commercial Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Commercial Bank may not be able to connect to the Internet when running in the background.

Reported Issues