Contact Health First Colorado Customer Service

Why should I report an Issue with Health First Colorado?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of STATE OF COLORADO OIT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the Health First Colorado mobile app and take control of your coverage! Make an account at CO. gov/PEAK, and then download the free Health First Colorado app.

2. Call the PEAK help desk for help downloading, opening and using the app: 1-800-250-7741 (State relay 711).

3. The Health First Colorado app is safe and secure.

4. Your personal health information is protected.

5. Never share your username and password.

1. PLEASE FIX IT.It took 2 years for it to work but it does work fine now, loading times are pretty bad though.After getting a response from the developers, explaining the issue (the servers were overwhelmed it sounds like) I've tried the app again and it seems to be working.

2. I have even attempted to uninstall and reinstall only to be stopped with the same "update" cycle as mentioned above.Useless piece of trash (just like AutoCorrect which overwrites your text with nonsense).

3. if you need to use your mobile device to log into Peak, I suggest you save the aggravation and log into the website using your mobile internet.I love the interface.

4. Information about my account is inaccurate, it's completely non-functional for communicating with anyone when you need help, uploading documents, or making requests through the app.

5. The login process gives me an error every single time I log in so I have to do the same steps 3 or 4 times to even access my information.

6. Currently, I am unable to get past the inital screen telling me an update is available, though I am unable to perform an update once in the app store.

7. I'm a computer savvy person and find this app clunky and not very useful other than having your card handy on your phone.

8. Ive had to call to make every change or update to my account and cases.

9. After trying their website with no success it's clear that the PEAK system just wasn't playing nice.

10. I am also unable to continue using the app without clicking the update link.

11. What's the point of the app if I still have to call?Previously left a review stating I couldn't log into my account.

1. Fix Health First Colorado Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Health First Colorado: Restarting the app will resolve most errors.
2. Update the Health First Colorado App. Here is how:
   1. On Android goto PlayStore » Search for "Health First Colorado" » Open Health First Colorado » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Health First Colorado » click "UPDATE".
3. Clear Health First Colorado app cache: Clearing cached data will force your app to retrieve the latest data directly from Health First Colorado servers.
   1. On Android, goto Settings » Apps » Select "Health First Colorado" » click Storage » click "Clear Cache".
4. Check Health First Colorado app permissions. If any of these permissions required to use your device's features are disenabled, Health First Colorado might not work.
5. Uninstall and reinstall Health First Colorado. If nothing else has worked, completely uninstall Health First Colorado then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Health First Colorado not working

2. Fix Health First Colorado Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Health First Colorado be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Health First Colorado not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Health First Colorado may not be able to connect to the Internet when running in the background.