Contact MyCOBenefits Customer Service

Why should I report an Issue with MyCOBenefits?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of STATE OF COLORADO OIT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Colorado Works, also known as Temporary Assistance for Needy Families (TANF), provides a cash benefit to low-income families which include children (or a pregnancy).

2. Aid to the Needy Disabled – Colorado Supplement (AND-CS) provides cash assistance to those 0-59 years of age who are receiving SSI due to a disability or blindness but are not receiving the full SSI grant amount.

3. SNAP provides food assistance benefits as part of a federal nutrition program to help low-income households purchase food.

4. The MyCOBenefits App provides simple and secure way to manage your Food (SNAP) and Cash assistance benefits right from your phone.

5. The program offers a wide array of supports including ongoing cash assistance, help with emergency expenses, education, job preparation and employment services.

6. You can sign-in using your PEAK credentials. • Submit the application with minimal information. • Update household member details, income, expense and resource changes. • View upcoming appointments and add to the calendar. • Search for nearest Human/Social Services Office and Workforce Centers in the map.

7. The Supplemental Nutrition Assistance Program (SNAP) is a Food Assistance program in Colorado, formerly known as Food Stamps.

8. Adult Financial Programs provide cash assistance to low-income Colorado residents under various programs.

9. Old Age Pension (OAP) provides a cash benefit to low-income adults age 60 years or older.

10. Electronic Benefit Transfer (EBT) cards are issued to receive the SNAP benefits for a household.

11. You can apply for benefits, complete recertification and request supportive services .

1. I don't blame the people work Colorado DHHS but the text that create these apps and websites should be held accountable.have to change password each time to log in because it can't be stored and it's different set up for characters.

2. It was supposed to be so great, putting in all ones info on the app and not having to go through driving down and standing in line, but I wasted my time trying to get the damn thing to load properly and it never happened.This app has a lot of problems.

3. - The app takes forever to load! I have a fast phone and a fast tablet that are both are new with the latest CPUs and this app spins at the triangle before opening a ridiculous amount of time for an app in 2021.

4. Most importantly, it makes it unnecessary to receive large packets of paper in the mail every time a letter is sent.It worked great before but now I can't get passed the sign in.

5. This is the second time it's failed me and left me without food and we all know just how fast the state is about fixing things or making corrections with their system.

6. I type in my info and wait for it to load, and it just takes me back to an empty sign in page.

7. After you type anything and try to click the submit button, the keyboard disappears (as expected), but the submit buttons move and don't register your click (perhaps the button is activating when your finger is removed from it instead of when you touch it).

8. Thank you Colorado benefits app for leaving people that rely on your system without benefits.when I tried uploading documents and pictures of my information app will not let me do it.

9. I'm usually waiting at least a full minute for it to load, so it's very frustrating to wait for nothing to happen.It is easy to use.

10. We're pushed to use them & expected to read corispondances through them, but I get locked out & the programs forget my password, but if I reset my old password it remembers that it was the password.

11. I mean to talk taxpayer money paying for the stuffing should get it right the first time.

1. Fix MyCOBenefits Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyCOBenefits: Restarting the app will resolve most errors.
2. Update the MyCOBenefits App. Here is how:
   1. On Android goto PlayStore » Search for "MyCOBenefits" » Open MyCOBenefits » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyCOBenefits » click "UPDATE".
3. Clear MyCOBenefits app cache: Clearing cached data will force your app to retrieve the latest data directly from MyCOBenefits servers.
   1. On Android, goto Settings » Apps » Select "MyCOBenefits" » click Storage » click "Clear Cache".
4. Check MyCOBenefits app permissions. If any of these permissions required to use your device's features are disenabled, MyCOBenefits might not work.
5. Uninstall and reinstall MyCOBenefits. If nothing else has worked, completely uninstall MyCOBenefits then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyCOBenefits not working

2. Fix MyCOBenefits Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyCOBenefits be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyCOBenefits not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyCOBenefits may not be able to connect to the Internet when running in the background.