Published by St John Ambulance

Report an issue with St John Ambulance First Aid.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with St John Ambulance First Aid?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of St John Ambulance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

St John Ambulance First Aid Customer Insights

1. The illustrations are good but very low quality, hello my version of Android is doesn't even work (Android 9.0)! I will put my review higher if these are fixed, but, too be honest, I doubt it.I have just completed a 3 day First Aid course with St John's Ambulance and passed.

2. Very good idea, however incomplete as above and not updated for donkies years - old version does not work properly with Androids.As I discovered yesterday, a page in the Information section covering all the details you should record for an accident book entry would be helpful.

3. Easy and quick to navigate! No bugs at all....like the Red Cross App that freez/crash when you want to immediately access first Aid measures.No eye injury, hepatic coma, ear foreign objects treatment.

4. Revisit to keep your skills up! BUT it needs an update PRONTO regarding the current pandemic.Really good app to have but it needs desperate update please as things have changed recently.

5. Thank youThis app is a very good idea, but it's very hard to navigate with it's small buttons, dated GUI and lack of up to date info.

6. I wasn't able to access our book so had to look up onlineEssential app for first aiders, a great aide-memoire.

7. Please can you update it as it can be good tool but need new layout and bit more update.

8. However, I would suggest making the navigation buttons a little larger to help those with shaking hands during an emergency.Not designed properly.

9. Myself and my work colleagues really enjoyed the course, its delivery and level of participation on the course.

10. The app is also updated whenever there is any changes which keeps everyone aware of the current versions!A well designed and developed App.

11. Tells you everything you need to know to offer first aid when needed.

Steps to Troubleshoot & Fix St John Ambulance First Aid Issues

1. Fix St John Ambulance First Aid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart St John Ambulance First Aid: Restarting the app will resolve most errors.
  2. Update the St John Ambulance First Aid App. Here is how:
    1. On Android goto PlayStore » Search for "St John Ambulance First Aid" » Open St John Ambulance First Aid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for St John Ambulance First Aid » click "UPDATE".
  3. Clear St John Ambulance First Aid app cache: Clearing cached data will force your app to retrieve the latest data directly from St John Ambulance First Aid servers.
    1. On Android, goto Settings » Apps » Select "St John Ambulance First Aid" » click Storage » click "Clear Cache".
  4. Check St John Ambulance First Aid app permissions. If any of these permissions required to use your device's features are disenabled, St John Ambulance First Aid might not work.
  5. Uninstall and reinstall St John Ambulance First Aid. If nothing else has worked, completely uninstall St John Ambulance First Aid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing St John Ambulance First Aid not working


2. Fix St John Ambulance First Aid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make St John Ambulance First Aid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to St John Ambulance First Aid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, St John Ambulance First Aid may not be able to connect to the Internet when running in the background.

Reported Issues