Contact CoinFalcon Customer Service

Why should I report an Issue with CoinFalcon – Buy & sell Bitcoi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CoinFalcon to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They say it's my device I have a note 10plus so I doubt it's my phone BEWARE THEY ARE STEALING OUR DOCS AND FACIAL RECOGNITION DONT DOWNLOAD THERE APPBest Bitcoin wallet out there.

2. CoinFalcon did it perfectly.Barely getting through start up, adding payment & I.D verication; Poor lighting issue affected the photo & as I went to adjust light it continued automatically.

3. I haven't experienced any problems buying bitcoin with my card or sending bitcoin.

4. Fantastic way to buy bitcoin with credit card and other cryptocurrencies.

5. Now it just says Unable to verify id, verification denied & won't let me retake photos or add a bank/card no matter what I do.

6. The reason why you are not receiving this deposit is that it came from a "contract address" and "we don't accept deposits from contract addresses" .

7. First purchase for bitcoin was super easy.

8. Force Stopped the app, Deleted & reinstalled the app, wiped all app data & storage to log in & start from scratch; no use.

9. SUPER LAME 👎Thank you for providing the transaction ID of the deposit you are looking for.

10. Keep up the good work.Great app for buying cryptocyrrency.

11. This company beats every bitcoin exchanger out there.

1. Fix CoinFalcon Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CoinFalcon: Restarting the app will resolve most errors.
2. Update the CoinFalcon App. Here is how:
   1. On Android goto PlayStore » Search for "CoinFalcon" » Open CoinFalcon – Buy & sell Bitcoi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinFalcon » click "UPDATE".
3. Clear CoinFalcon – Buy & sell Bitcoi app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinFalcon servers.
   1. On Android, goto Settings » Apps » Select "CoinFalcon – Buy & sell Bitcoi" » click Storage » click "Clear Cache".
4. Check CoinFalcon app permissions. If any of these permissions required to use your device's features are disenabled, CoinFalcon might not work.
5. Uninstall and reinstall CoinFalcon. If nothing else has worked, completely uninstall CoinFalcon then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CoinFalcon not working

2. Fix CoinFalcon Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CoinFalcon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CoinFalcon not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CoinFalcon may not be able to connect to the Internet when running in the background.