Contact Chesapeake Bank Customer Service

Why should I report an Issue with Chesapeake Bank Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chesapeake Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm currently looking to change banks, and this is likely a disqualifier.Love this bank,it just keeps getting better.The app is broken more than it worksNothing seems to work as describedEasy to use.This app should include more of a transaction history and make it more readily available.

2. I created one and now it won't take it...and guess what, I need the log in which I dont have with me to change the password! This bank has changed cards twice.

3. Hate them!!!It said my password was wrong even though it was the same exact password I use on the website, that's a serious problem I shouldn't have to change my password everytime I log in.App won't let me take a screenshot.

4. Old app wouldn't let me change the password to something I can remember so I carry the number with the card.

5. Right now I am locked out of my Ches bank account and I'm out of town on vacation and can not get it corrected.

6. Love the bank, hate the app.

7. Got money I need and can't get to it.I hate this bank and this app.

8. Recurires to many characters for pass word and wants me to change way to often.

9. Then the new app required a longer password.

10. I have a credit union account Which uses a 4 didget pin no.

11. They changed the card provider, then back again.

1. Fix Chesapeake Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chesapeake Bank: Restarting the app will resolve most errors.
2. Update the Chesapeake Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Chesapeake Bank" » Open Chesapeake Bank Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chesapeake Bank » click "UPDATE".
3. Clear Chesapeake Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Chesapeake Bank servers.
   1. On Android, goto Settings » Apps » Select "Chesapeake Bank Mobile Banking" » click Storage » click "Clear Cache".
4. Check Chesapeake Bank app permissions. If any of these permissions required to use your device's features are disenabled, Chesapeake Bank might not work.
5. Uninstall and reinstall Chesapeake Bank. If nothing else has worked, completely uninstall Chesapeake Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chesapeake Bank not working

2. Fix Chesapeake Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chesapeake Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chesapeake Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chesapeake Bank may not be able to connect to the Internet when running in the background.