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Why should I report an Issue with Card Pay Wallet?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Cardstack Services Pte. Ltd to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Card Pay Wallet Customer Insights
Steps to Troubleshoot & Fix Card Pay Wallet Issues
1. Fix Card Pay Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Card Pay Wallet: Restarting the app will resolve most errors.
Update the Card Pay Wallet App. Here is how:
On Android goto PlayStore » Search for "Card Pay Wallet" » Open Card Pay Wallet » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Card Pay Wallet » click "UPDATE".
Clear Card Pay Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Card Pay Wallet servers.
Check Card Pay Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Card Pay Wallet might not work.
Uninstall and reinstall Card Pay Wallet. If nothing else has worked, completely uninstall Card Pay Wallet then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Card Pay Wallet not working
2. Fix Card Pay Wallet Server issues & Internet Connection
Check network connection: An unstable Internet will make Card Pay Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Card Pay Wallet not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Card Pay Wallet may not be able to connect to the Internet when running in the background.