Published by CJSVM on Aug 9, 2024

Report an issue with Camera Scanner.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Camera Scanner - Rapid Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CJSVM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Camera Scanner - Rapid Scanner image 1 contact Camera Scanner - Rapid Scanner image 2

Camera Scanner Customer Insights

1. Hope it's a one time thing.First time using it but it has save my work in few minutes, good app.You work well but the view point that allows me to see if I'm correct is right next to my finger/thumb so I can't see where I'm looking until I am done but other than that it's ok😅It's a very decent app with the normal useful features like brightness,8-dot cropping,convert to pdf and barcode scanner etc.

2. Nothing is crooked and it also allows the option of correcting the photo if the lighting effect after the scan is too bright.Technically, tap scanner has better user interface and is more intelligent than this app however, tap scanner is expensive (Rs 137/month) and I felt, not worth the price.

3. As it is, this is a pretty good scanner- I've been greatly enjoying the fact that it allows the users to directly place the edges to the subject in the photo.

4. Still I am giving only 4 stars so that you will improve the app better👍👍👍👍.Works. But the editing is very limitedI tried using the app after seeing the high reviews.

5. A big thanks for the developers and hope you can further improve the app for customer satisfaction.I downloaded this Camera scanning App to my phone and tried it out on some documents.

6. This app requires a little more manual interaction from the user (after taking photo, it fails to automatically select the image properly).

7. However, once you have selected the image, the photo copy generated is nice and crisp and also has editing options.

8. I was looking for the best apps available because during this pandemic, I have to send the electronic version of the documents for the online class.

9. Still VERY SATISFYING..... But when using it online it may show ads but offline is very fine.

10. I have only been using this app to scan some artwork thus far.

11. Thankfully, I found this app which satisfies my needs after I broke my printer at home.

Steps to Troubleshoot & Fix Camera Scanner Issues

1. Fix Camera Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Camera Scanner: Restarting the app will resolve most errors.
  2. Update the Camera Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Camera Scanner" » Open Camera Scanner - Rapid Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Camera Scanner » click "UPDATE".
  3. Clear Camera Scanner - Rapid Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Camera Scanner servers.
    1. On Android, goto Settings » Apps » Select "Camera Scanner - Rapid Scanner" » click Storage » click "Clear Cache".
  4. Check Camera Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Camera Scanner might not work.
  5. Uninstall and reinstall Camera Scanner. If nothing else has worked, completely uninstall Camera Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Camera Scanner not working


2. Fix Camera Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Camera Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Camera Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Camera Scanner may not be able to connect to the Internet when running in the background.

Reported Issues