Contact BusyKid Customer Service

Why should I report an Issue with BusyKid: Prepaid Card for Kids?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BusyKid to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can manage chores, allowances and Debit Cards as a family. - Up to 5 BusyKid Debit Cards with real-time notifications. - Learn to invest in 4,000+ companies and ETFs directly from the app. - Quick and easy onboarding with a 30-day money-back guarantee. - Encourage charity by donating to 50+ regional and national charities.

2. Join BusyKid today, and teach kids essential money skills! *Money Back Guarantee - The 30-day money-back guarantee does not include any money used to make donations or purchase stock.

3. Bank Statement - The BusyKid Visa®️ Spend Card is issued by MVB Bank, Inc, Member FDIC, pursuant to a license from Visa®️ USA Inc.

4. Introducing BusyKid – the award-winning app that empowers kids and teens to manage their own money!

5. Teach your kids the value of money and how to invest, spend and save it wisely.

6. Investments in securities: Not FDIC Insured • No Bank Guarantee • May Lose Value.

7. Investing in securities involves risks, and there is always the potential of losing money when you invest in securities.

8. Investing Statement - Brokerage services provided by Apex Clearing, an SEC-registered broker-dealer and member of FINRA /SIPC.

9. All cardholder’s funds are insured by the FDIC in accordance with the FDIC’s applicable terms and conditions.

10. For more information about the card’s terms and conditions including the Visa®️ Zero Liability policy, click here.

11. Before investing, consider your investment objectives, charges and expenses.

1. So it would make it a lot easier if we we could transfer money from their card back into our accounts after making purchases online with our credit cards.I thought this app was great until they took a fee out of my account for a subscription I hadn't signed up for.

2. I've been having trouble loading money directly on to card the last few daysSeems like just another service/app that takes money from the users and doesn't put any of that money towards the betterment of what they have to offer.

3. They were able to quit my subscription and give me my money back very easily.Getting annoyed because it won't let me add money directly on to card and once I finally got it to load I got charged a fee.

4. Major downside is the monthly subscription cost plus a 8% fee every time you transfer money to your kids.

5. This app/product looks great on the surface, but is in now way remotely ready to work in practice.Simple setup and it does motivate my child, but there are some things that could use improvement.

6. The one downfall I have come across is that most of the things they want to buy are online and I don't want to enter their debit cards online, I have but I choose to personally only use credit cards online not debit.

7. I am having trouble updating the chore price ammount as it does not reflect the change in each profile.

8. However, the customer service was amazing! They were very understanding and explained everything to me and I quickly realized what was happening and why I was being charged.

9. Please add these abilities so I can improve the overall rating of this app.We have been using the app and the cards for 2 to 3 weeks and we all LOVE it.

10. And the "President" Mike Prusinski is a joke who pretends to wanna help while trying to justify the poor service provided by reps.

11. I even see that my funding source has been set up, but "load card" doesn't let you load from that funding source.

1. Fix BusyKid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BusyKid: Restarting the app will resolve most errors.
2. Update the BusyKid App. Here is how:
   1. On Android goto PlayStore » Search for "BusyKid" » Open BusyKid: Prepaid Card for Kids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BusyKid » click "UPDATE".
3. Clear BusyKid: Prepaid Card for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from BusyKid servers.
   1. On Android, goto Settings » Apps » Select "BusyKid: Prepaid Card for Kids" » click Storage » click "Clear Cache".
4. Check BusyKid app permissions. If any of these permissions required to use your device's features are disenabled, BusyKid might not work.
5. Uninstall and reinstall BusyKid. If nothing else has worked, completely uninstall BusyKid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BusyKid not working

2. Fix BusyKid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BusyKid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BusyKid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BusyKid may not be able to connect to the Internet when running in the background.