Published by Axis Bank Ltd. on Feb 15, 2024

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Why should I report an Issue with Axis Mobile - Corporate?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Axis Bank Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Axis Mobile - Corporate

1. It is safe, secure and convenient to use with a host of features to control your business accounts and finances at the tip of your fingers. 
You can initiate the service requests like Email ID update for your account, Scheme Update for your account, Create FD and Update Positive Pay details.

2. It is an exclusive app for our Corporate Internet Banking customers to oversee and execute daily transactions digitally, 24x7.

3. Axis Mobile - Corporate is our official Corporate Mobile Banking Application.

4. For any feedback, queries or issues pertaining to Axis Corporate Internet Banking, please contact your Relationship Manager or your Nodal Branch or write to corporate. ib@axisbank. com or call 18605004971 (Available 24x7).

Axis Customer Insights

1. Big thank youHOW CAN I ADD MY AXIS CURRENT ACCOUNT FOR UPI PAYMENTS THIS APP DOESN'T HAVE IT Saving account app is so simple and easy to use Corporate app is not worth not getting option for transaction history unable to download statement not able to add for upi paymentsThe following issues persist in the Android app Axis Mobile - corporate: 1) Filter by Transaction: Transaction date - unable to select today's date as the period end date when a previous date is selected as period start date.

2. Further the period end date defaults to a date in November 2023 when any period start date is selected 2) Ability to click Screenshot on the app has been recently disabled.

3. Can you please provide the account statement date range for 366 days and for FY basis like 22-23, current FY.

4. This will help alot...In detailed account statement statement, we will not be able to see the complete payment note.

5. They wouldn't stop either.App is good but lack some features which can be enhanced.Account statement is not available beyond 90 days.

6. This is very problematic as users need to click screenshot to send payment details/confirmationThanks for enabling screenshot in the application.

7. Which is pethetic! Because note box is provided to enter the info on why payment is made but that will not get displayed in statemen!! At least in short it should show.Once the apps were designed and I could understand it, it was easy to use.

8. I can't see who sending money .there is no option to see transfer history.i don't have easy access in this app .add some features.dont take this review as normal.Very poor app.

9. I would suggest all to use a mobile browser for transactions where you can take screenshots and the interface is exactly similar to the app Edit: Screenshot is allowed after the update.

10. Even though my email address is already registered with the bank, when i click on email transaction details, it says email is not registered.

11. Few more suggestion I would like to give you to make your application more user friendly and competitive with the application provided by other banks : 1) Enable finger print login.

Steps to Troubleshoot & Fix Axis Issues

1. Fix Axis Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Axis: Restarting the app will resolve most errors.
  2. Update the Axis App. Here is how:
    1. On Android goto PlayStore » Search for "Axis" » Open Axis Mobile - Corporate » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Axis » click "UPDATE".
  3. Clear Axis Mobile - Corporate app cache: Clearing cached data will force your app to retrieve the latest data directly from Axis servers.
    1. On Android, goto Settings » Apps » Select "Axis Mobile - Corporate" » click Storage » click "Clear Cache".
  4. Check Axis app permissions. If any of these permissions required to use your device's features are disenabled, Axis might not work.
  5. Uninstall and reinstall Axis. If nothing else has worked, completely uninstall Axis then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Axis not working

2. Fix Axis Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Axis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Axis not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Axis may not be able to connect to the Internet when running in the background.

Reported Issues

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