Published by American Web Loan, Inc on Jun 15, 2022

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Why should I report an Issue with AWL Access?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of American Web Loan, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AWL Access

1. To access the AWL Access App, you must be a current customer with an open loan or previous customer with a valid login.

2. Note: AWL Access App is for managing your loan account with American Web Loan.

3. American Web Loan (AWL) has been America’s trusted online lender since 2010.

4. The AWL Access app provides insights into your loan account from anywhere, any time.

5. AWL prides itself in offering fast and convenient financial solutions.

6. You may also email us at CustomerCare@AmericanWebLoan. com or chat with a live representative at AmericanWebLoan. com.

AWL Access Customer Insights

1. Change your debit info and make them take you to collections... it's cheaper that way, and you can make up for the ding in your credit report a lot faster than it will take you to recover from paying them back SEVERAL fold for their too-easy loan.Horrible!!! The loan is only 600$ but I end up paying 2,250$ to pay it off, they never said anything about paying over 4 times the amount you want to loan.

2. The loan agreement you're provided with at the beginning (and visible on my profile) doesn't disclose this rate, and gives you an arbitrary number before that seems reasonable (I orginanlly first told $421 for pay off).

3. I feel as though they could have denied my application earlier in the process.Website information different from loan agreement! I should have screenshot what I seen on my end.

4. If your loan is paid and they keep taking money, just put a stop payment on anything from the company with your bank and report it as fraud.

5. Think wisely before using this company.As far as the app goes it works for what it is meant for, monitoring your loan information.

6. Use with extreme caution!Visibly crooked loan shark company.

7. My loan for $300 is "expected" to have a pay back total of $1.1K (over 2 years of weekly payments).

8. After waiting for an email that was supposed to contain loan documents to sign the email never came.

9. That said this company is only handy if you can pay off your loan within one or two months.

10. Customer service is not much better, within five minutes of giving customer service rep the numbers from a brand new debit card it was on a crazy spending spree.

11. Which means my $1,000 loan will take $2,630 to pay back using they're schedule.

Steps to Troubleshoot & Fix AWL Access Issues

1. Fix AWL Access Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart AWL Access: Restarting the app will resolve most errors.
  2. Update the AWL Access App. Here is how:
    1. On Android goto PlayStore » Search for "AWL Access" » Open AWL Access » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AWL Access » click "UPDATE".
  3. Clear AWL Access app cache: Clearing cached data will force your app to retrieve the latest data directly from AWL Access servers.
    1. On Android, goto Settings » Apps » Select "AWL Access" » click Storage » click "Clear Cache".
  4. Check AWL Access app permissions. If any of these permissions required to use your device's features are disenabled, AWL Access might not work.
  5. Uninstall and reinstall AWL Access. If nothing else has worked, completely uninstall AWL Access then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AWL Access not working

2. Fix AWL Access Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make AWL Access be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AWL Access not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AWL Access may not be able to connect to the Internet when running in the background.

Reported Issues