Published by Kemper Auto

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Why should I report an Issue with Infinity a Kemper Company?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kemper Auto to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Infinity a Kemper Company

1. All Kemper Auto Commercial policyholders must use the 'Kemper Auto Insurance' app.

2. The ‘Kemper Auto Insurance’ app is the latest version for personal auto policyholders outside of California.

3. Access to your insurance information is always close by!

4. The ‘Infinity Auto’ app should be deleted since it is no longer being supported.

Infinity a Kemper Company Customer Insights

1. After years I'm ready to drop this insurance over this horrible app.I can't create a new account and it doesn't allow me to hit forgot password this app is infuriating ever since it did that merge with the Kemper system it messed it all up.

2. The issue is that it automatically sends me to crate an account page after logging in.Horrible App!!! Recently downloaded app until I was forced to use after the old Infinity App stopped working.

3. Like when I make a payment all it does is tell me to pay the full amount not the monthly amount I've been giving for the past years I had this insurance.

4. Bring back the old app that actually WORKED.When logging in it automatically takes me to the create an account page... it does not allow me to access my account.

5. I thought it was something I typed wrong or missed but it won't or can't alert IF I did anything wrong and after an hour of trying I can't figure out how to update , process or move on last the 2nd step.

6. Please fix the whole app but also when you give a payment give us the option to pay the monthly payments not the full amount we owe.

7. My only design complaint is that during the payment screen, the zoom in and zoom out toggle is overlayed over the "pay now" button so I have to zoom it to be able to barely press it.

8. It states it isn't in the system but when I make a new one, it says that the account already exists.

9. On moment the app says I owe a small payment and then next it's saying I'm behind for no paying the whole thing.

10. Idk why it kept logging me out to the point that I no longer have access to the account.

11. You raised the price of my insurance cause of a natural disaster and thats wron.

Steps to Troubleshoot & Fix Infinity a Kemper Company Issues

1. Fix Infinity a Kemper Company Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Infinity a Kemper Company: Restarting the app will resolve most errors.
  2. Update the Infinity a Kemper Company App. Here is how:
    1. On Android goto PlayStore » Search for "Infinity a Kemper Company" » Open Infinity a Kemper Company » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infinity a Kemper Company » click "UPDATE".
  3. Clear Infinity a Kemper Company app cache: Clearing cached data will force your app to retrieve the latest data directly from Infinity a Kemper Company servers.
    1. On Android, goto Settings » Apps » Select "Infinity a Kemper Company" » click Storage » click "Clear Cache".
  4. Check Infinity a Kemper Company app permissions. If any of these permissions required to use your device's features are disenabled, Infinity a Kemper Company might not work.
  5. Uninstall and reinstall Infinity a Kemper Company. If nothing else has worked, completely uninstall Infinity a Kemper Company then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Infinity a Kemper Company not working


2. Fix Infinity a Kemper Company Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Infinity a Kemper Company be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Infinity a Kemper Company not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Infinity a Kemper Company may not be able to connect to the Internet when running in the background.

Reported Issues