Published by Al Ansari Exchange LLC on Oct 18, 2024

Report an issue with Al Ansari Exchange Send Money.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Al Ansari Exchange Send Money?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Al Ansari Exchange LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Al Ansari Exchange Send Money image 1 contact Al Ansari Exchange Send Money image 2

About Al Ansari Exchange Send Money

1. We have multiple payment options such as online bank transfers, credit cards, Visa/ Mastercard debit cards, direct debit, PayPlus card or even cash at the branch to make your experience with us as convenient as possible.

2. Download the app now and sign-up easily using the “UAE PASS” to start availing our services instantly. • Top-up your international mobile or that of your loved ones.

3. Manage your Al Ansari Exchange Prepaid Cards?

4. Our app is your all in one solution to manage your payments and money transfers, easily, securely and efficiently.

5. Join over 1 million users who downloaded our application and have honored us with an outstanding 4. 5+ star rating.

6. Al Ansari Exchange is regulated by the Central Bank of the UAE.

7. Want to send money online?

8. Pay your credit card and utility bills?

9. Get in touch with us straight from the app or by contacting our customer service on hello. app@alansari.

Al Ansari Exchange Send Money Customer Insights

1. The exchange rate for the Travel Card is a real theft, it was a competitive rate in the past years but now it isn't worthy! Better to carry cash when traveling to save your money.. Exchange Rate Example: THB13000 = AED13900 at the branch and in the Travel Card app it's AED14700, which is equal to AED90 difference! 👎🏻 👎🏻 👎🏻 AlAnsari exchange became so greedy lately, and not caring much about offering a decent service.Using al ansari apps is easy for me to use, If there are any emergencies in your country, you can send them immediately... but for my experience , I've been not choosing for the draws for a long time using this apps I'm sending 3 times in a month😂.

2. Save time without having to wait in the queue.The app is safe, easy and convenient, but fees are high for local cash transfer, and international bank transfer if I compare the competitor that already closed, now there is no strong competitorIt need to be more user friendly and enhance the user interface.

3. Thank you, Al Ansari 🙏Amazing experience no Hassel Easy access 😎 Very usefull app This app make my life easy ..i never had any issue since 2019 I installed app.

4. The exchange need receivers ID, date of birth, nationality, exact purpose of transaction and relationship between the beneficiary and receiver.

5. But, after hours of my transaction I have received email from Al Ansari exchange.

6. The ripon in below always disappear.I have been using the Al Ansari application for a long time, and it's very useful.

7. I think better stand in Queue or find another alternative.Great app, easy to use.

8. There is no need to visit any exchange and stand in the queues.

9. If you did not give this information you transaction wouldn't processed and if you want to cancel the transaction you have pay fees.

10. Just use the amazing app for easy and fast transactions.

11. Highly reqmended.....Very easy and flexible app.

Steps to Troubleshoot & Fix Al Ansari Exchange Send Money Issues

1. Fix Al Ansari Exchange Send Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Ansari Exchange Send Money: Restarting the app will resolve most errors.
  2. Update the Al Ansari Exchange Send Money App. Here is how:
    1. On Android goto PlayStore » Search for "Al Ansari Exchange Send Money" » Open Al Ansari Exchange Send Money » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Ansari Exchange Send Money » click "UPDATE".
  3. Clear Al Ansari Exchange Send Money app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Ansari Exchange Send Money servers.
    1. On Android, goto Settings » Apps » Select "Al Ansari Exchange Send Money" » click Storage » click "Clear Cache".
  4. Check Al Ansari Exchange Send Money app permissions. If any of these permissions required to use your device's features are disenabled, Al Ansari Exchange Send Money might not work.
  5. Uninstall and reinstall Al Ansari Exchange Send Money. If nothing else has worked, completely uninstall Al Ansari Exchange Send Money then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Ansari Exchange Send Money not working


2. Fix Al Ansari Exchange Send Money Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Ansari Exchange Send Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Ansari Exchange Send Money not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Ansari Exchange Send Money may not be able to connect to the Internet when running in the background.

Reported Issues