Published by LuLu Exchange on Nov 5, 2024

Report an issue with LuLu Money.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with LuLu Money - Money Transfer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LuLu Exchange to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact LuLu Money - Money Transfer image 1 contact LuLu Money - Money Transfer image 2

About LuLu Money - Money Transfer

1. The safety of your money is our primary objective and our excellent track record over the last 10 years is a testimony to this. Experience the new us.

2. Lulu money is regulated by Central banks in over 8 countries.

3. The All new Lulu Money APP brings you more features and convenience than ever before.

4. Join the family of over 5 million customers who have trusted us for their global payment needs.

5. Lulu Money Anytime, Anywhere- Lulu Money Logo in blue screen.

LuLu Money Customer Insights

1. Very disappointing an frustrating.First timer, I choosed todirect transfer of money with the app...After 8 hours still the transaction not active, al called customer service and it was the worst experience ever,now I want to cancel it They told me I have to go to visit a physical branch!!? App missing required details, unprofessional customer service... And bad customer experiaceBetter rates in person.

2. I contacted them multiple times through chat to remove me from their email list, but they continue to spam me.I was trying to send money through your mobile app.

3. Or my device not supported to use this apps.. more than 10 time i have done correct process to creat account.

4. There is no option to send money in a different currency than the one used in that country i.e. send € to England.I would like to use this apps mostly.

5. Bank shows 213.850 I tried to find all branches contact numbers and called but none is picking up the call.

6. Phone customer service asked me to go to a branch.

7. The app charges a fixed amount of fees regardless of the amount you're trying to send.

8. But each time during log in direct going in menu...You have set limits for the amount which can be sent through the app.

9. Branch told me Euro is not supported on the app yet even though advertised.

10. Use other currency exchanges.Most of the times, it is cheaper to transfer from my own bank.

11. For my last 2 transactions, I got a communication error, and the transactions are pending without additional information.

Steps to Troubleshoot & Fix LuLu Money Issues

1. Fix LuLu Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LuLu Money: Restarting the app will resolve most errors.
  2. Update the LuLu Money App. Here is how:
    1. On Android goto PlayStore » Search for "LuLu Money" » Open LuLu Money - Money Transfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LuLu Money » click "UPDATE".
  3. Clear LuLu Money - Money Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from LuLu Money servers.
    1. On Android, goto Settings » Apps » Select "LuLu Money - Money Transfer" » click Storage » click "Clear Cache".
  4. Check LuLu Money app permissions. If any of these permissions required to use your device's features are disenabled, LuLu Money might not work.
  5. Uninstall and reinstall LuLu Money. If nothing else has worked, completely uninstall LuLu Money then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LuLu Money not working


2. Fix LuLu Money Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LuLu Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LuLu Money not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LuLu Money may not be able to connect to the Internet when running in the background.

Reported Issues