Contact TuSaludVirtual Customer Service

Why should I report an Issue with TuSaludVirtual?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tu Salud Virtual to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. TuSaludVirtual offers a telemedicine solution that allows Providers and Patients to communicate more efficiently by using secure, HIPAA compliant text messaging, video visits and question-based asynchronous visits.

2. TuSaludVirtual makes connecting with your Provider quicker and easier from the convenience of your mobile device.

3. Featuring asynchronous and video visits, TuSaludVirtual is a comprehensive telemedicine app that provides the most valuable features.

1. Extremadamente conveniente.Super conveniente!por que no se habia creado una app asi antes? ya no tengo que ir al medico para que me atiendan.

2. Very convenient!Too difficult for me.Very good interestingExcelente servicio al cliente!buena atencionExcelente servicio y profesionalidad.

3. Profesionales aptos y muy amables.Hacia falta un aplicación como esta.

4. Doctors available at reach of your hand.

5. Excellent.

6. Ya era hora.

1. Fix TuSaludVirtual Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TuSaludVirtual: Restarting the app will resolve most errors.
2. Update the TuSaludVirtual App. Here is how:
   1. On Android goto PlayStore » Search for "TuSaludVirtual" » Open TuSaludVirtual » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TuSaludVirtual » click "UPDATE".
3. Clear TuSaludVirtual app cache: Clearing cached data will force your app to retrieve the latest data directly from TuSaludVirtual servers.
   1. On Android, goto Settings » Apps » Select "TuSaludVirtual" » click Storage » click "Clear Cache".
4. Check TuSaludVirtual app permissions. If any of these permissions required to use your device's features are disenabled, TuSaludVirtual might not work.
5. Uninstall and reinstall TuSaludVirtual. If nothing else has worked, completely uninstall TuSaludVirtual then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TuSaludVirtual not working

2. Fix TuSaludVirtual Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TuSaludVirtual be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TuSaludVirtual not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TuSaludVirtual may not be able to connect to the Internet when running in the background.