Contact Children’s Health VirtualVisit Customer Service

Why should I report an Issue with Children’s Health VirtualVisit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Children’s Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. During your consultation, a Virtual Visit health care provider will decide if a diagnosis is possible and if prescribed medication is necessary. • Board-certified physicians trained in the U. S.

2. Virtual Visit makes it more convenient to see a health care provider.

3. With Virtual Visit by Children’s Health℠ Virtual Care, you’re just one click away from being healthier.

4. Simply select a provider and connect to have an online, face-to-face appointment using your phone or tablet.

5. If you have a medical emergency, call 911.

6. Virtual Visit is not for serious or life-threatening conditions.

1. Quick and efficient.SO CONVENIENT!!!! Makes it so easy to get in to a doctor for things that you don't necessarily want to wait, or don't have time to wait, to get in to your PCP for.. Have always had great results when speaking with the doctors!Was ok in general but on my 1st physician the call was telling me I was still waiting and after 2 hrs I cancel & Dr was offline but never gave me a warning to search for another one.

2. This Children's Health Virtual app is great!! You actually visit with a Doctor via video!! Awesome app , awesome service!!The app is very easy to navigate, video is clear, talking comes in clear.

3. It's great not having to drive 2 hours there and back for a 10 minute follow up appointment! Lol But seriously, great Dr.s and staff at Children's!It was great, fast, and simple!! I've used an e-visit app through Baylor for this similar situation and the app told me I would need to go in to be seen.

4. When you can't see the doctor, this is better than a phone call.Amazingly wonderful! If it wasn't for these virtual visits we would miss more appointments than we already do.

5. No WiFi at home but no video or sound interruptions.Just got off a virtual visit with my daughter's pulmonologist and the video and audio qualities are very good.

6. No problems at all.Great experience!! Wanted to have my daughter seen without the risk of her being exposed to someone really sick.

7. It is a split screen, split half and half versus others where the doctor takes up most of the screen and you're a small picture in the corner.

8. At first I thought I would like a full screen of the doctor, but as we went along I realized it wasn't really a problem.

9. The sound was very clear as well as the picture quality, which may depend on the phone's quality.

10. With 4 kids and rules being there can only be 1 parent with the child going to the Dr, it makes it difficult to get to the clinic.

11. Definatly a great alternative for families who live far away from their hospitals.

1. Fix Children’s Health VirtualVisit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Children’s Health VirtualVisit: Restarting the app will resolve most errors.
2. Update the Children’s Health VirtualVisit App. Here is how:
   1. On Android goto PlayStore » Search for "Children’s Health VirtualVisit" » Open Children’s Health VirtualVisit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Children’s Health VirtualVisit » click "UPDATE".
3. Clear Children’s Health VirtualVisit app cache: Clearing cached data will force your app to retrieve the latest data directly from Children’s Health VirtualVisit servers.
   1. On Android, goto Settings » Apps » Select "Children’s Health VirtualVisit" » click Storage » click "Clear Cache".
4. Check Children’s Health VirtualVisit app permissions. If any of these permissions required to use your device's features are disenabled, Children’s Health VirtualVisit might not work.
5. Uninstall and reinstall Children’s Health VirtualVisit. If nothing else has worked, completely uninstall Children’s Health VirtualVisit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Children’s Health VirtualVisit not working

2. Fix Children’s Health VirtualVisit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Children’s Health VirtualVisit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Children’s Health VirtualVisit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Children’s Health VirtualVisit may not be able to connect to the Internet when running in the background.