Published by SoftMaker Software GmbH

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Why should I report an Issue with Office HD: Presentations FULL?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SoftMaker Software GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Office HD Customer Insights

1. A+!!Worth every $ to buy all three of thier office apps, fingers crossed the devs don't ever introduce IAP for features like spell check etc, aka 'MobiSystems OfficeSuite Pro' ... This office suite is absolutely the best in the play store as is :) dank entwicklerDispite purchasing on google play askes for registration all the time but do not show my continent (india )... Realy rediculas....solve the issueI do a lot of work on my Galaxy S Tab (10.5") and needed an app that would work as closely to what I'm used to (MS Office) as possible.

2. With repeated entering of the same animation commands after each crash you can make a decent presentation that executes well, if you don't need to play an embedded video: This program does not do embedded videos.

3. Avoid at all costs.The Presentations App Format downloaded / installed bears no relationship whatsoever to the picture of the display shown on your advertisement for your Android Presenter version.

4. I tried all of them that I could find in the Play Store and although I had originally purchased a competitor product (before I discovered this one), I ended up buying this and the .doc app as well.

5. In short, it is very, very frustrating to use this program when trying to create anything goes more than simple (boring) presentations.Best PowerPoint app I have found.

6. However, creating presentations with significant animations or layers causes this program to crash often.

7. Most of the others don't play the audio, which is an essential component of this teacher's work.

8. I will be contacting Play Store and PayPal to force them to refund me.

9. Do not bother to purchase this app.Simple presentations are "digested" OK by this program.

10. This is unacceptable.Abandonware ? 2020.02.25.Tue.23:40. Pur'd on NS8, Nougat 7.0.The best presentation app on Android.

11. You need to provide an App that looks like the one you advertise -- or refund my money.

Steps to Troubleshoot & Fix Office HD Issues

1. Fix Office HD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Office HD: Restarting the app will resolve most errors.
  2. Update the Office HD App. Here is how:
    1. On Android goto PlayStore » Search for "Office HD" » Open Office HD: Presentations FULL » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Office HD » click "UPDATE".
  3. Clear Office HD: Presentations FULL app cache: Clearing cached data will force your app to retrieve the latest data directly from Office HD servers.
    1. On Android, goto Settings » Apps » Select "Office HD: Presentations FULL" » click Storage » click "Clear Cache".
  4. Check Office HD app permissions. If any of these permissions required to use your device's features are disenabled, Office HD might not work.
  5. Uninstall and reinstall Office HD. If nothing else has worked, completely uninstall Office HD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Office HD not working


2. Fix Office HD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Office HD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Office HD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Office HD may not be able to connect to the Internet when running in the background.

Reported Issues

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