Contact Polaris Office Customer Service

Why should I report an Issue with Polaris Office for LG?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Infraware Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I hope the uninstall button worked completely because this is a waste of spaceBest android app with everything in one place & its free! I wrote my 15 page biz plan with word, created a cost analasis on excel & created a short slide show with powerpoint without having to jump between 3 diff apps.

2. So I guess I'n terms of functionality, you have to pay still fur a larg majority of the functions, I mean it's hard to say it's any better than the other Not happy either way.I have had this phone for well over a year and each time i attempt to look into my own storage this app has downloaded files that i cannot access without it yet it has never functioned properly and always sends me an error message when i attempt to load anything at all.

3. Limited formatting options (or hidden), always starts showing the whole page (letter size) on the screen instead of as it was when closed (fonts big enough to see) Will not save to SD card, even if it loaded the file from the SD card.

4. I installed Google Docs instead & works great.Super annoying you must pay to keep or print anything you create with this app.

5. I thought it worked well at first, then I scrolled back through my document and realized it kept repeating what I'd written over and over one some paragraphs and in really odd ways.

6. To add insult to injury, as a preinstalled program - it can't be uninstalled, it can only be disable, so it will continue to occupy precious memory on my phone.

7. And on longer documents especially it likes to move you to a completely random place while you're typing or deleting, and you have to scroll around trying to find your place.

8. Will upgade in the near future when my biz requires me to use more of the great features polaris office has to offer.I love this App.

9. Love it.....It won't open any of my documents saved on my phone.

10. You must have a decent smart phone so it works properly.

11. Instead of a trial period - perhaps 90 days, would be much better, as it keeps throwing advertisements in your face.

1. Fix Polaris Office Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Polaris Office: Restarting the app will resolve most errors.
2. Update the Polaris Office App. Here is how:
   1. On Android goto PlayStore » Search for "Polaris Office" » Open Polaris Office for LG » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Polaris Office » click "UPDATE".
3. Clear Polaris Office for LG app cache: Clearing cached data will force your app to retrieve the latest data directly from Polaris Office servers.
   1. On Android, goto Settings » Apps » Select "Polaris Office for LG" » click Storage » click "Clear Cache".
4. Check Polaris Office app permissions. If any of these permissions required to use your device's features are disenabled, Polaris Office might not work.
5. Uninstall and reinstall Polaris Office. If nothing else has worked, completely uninstall Polaris Office then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Polaris Office not working

2. Fix Polaris Office Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Polaris Office be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Polaris Office not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Polaris Office may not be able to connect to the Internet when running in the background.