Published by HD Supply on Jul 16, 2024

Report an issue with HD Supply Solutions App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with HD Supply Solutions App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HD Supply to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact HD Supply Solutions App image 1 contact HD Supply Solutions App image 2

About HD Supply Solutions App

1. Search products by name or keyword, then tap product for details and pricing.

2. As one of the largest industrial distributors in North America, HD Supply offers over 800,000 SKUs with discounts of up to 25% off on Featured Products.

3. Search products by navigating through our categories, then tap product for details and pricing.

4. This brand new mobile app includes an enhanced look and feel as well as new features that will make our application easy, accurate, and helpful for customers.

5. Scan part numbers from our catalogs and instantly add items to your cart.

6. Create, view, edit, or buy from your personal or shared saved lists. Check out from anywhere.

7. Scan HD Supply bin labels in your shop to quickly restock inventory.

8. Complete the order form on your smartphone or desktop. Know the part number?

9. Take a photo of any item and the app will find related products.

10. Search thousands of repair parts from a list of manufacturers.

11. We are excited to announce the new and improved HD Supply Solutions™ App.

HD Supply Solutions App Customer Insights

1. Why insist on using a proprietary inventory system when dealing with wholesale items? Why can't I search by a part number for an item I just purchased from you yesterday?app is a little slow at times other then that it's an amazing app rather then having a list now when I'm like oh I need more drawer rails I get on the app and put whatever I need in my cart thanks hd for a good app.Poor status of shipping fate.want to cancel no indication where to submit Also contact is section always states error.

2. Problem 2) perhaps the more frustrating problem is the time it takes to search for and locate items Problem 3) do I seriously have to re-filter every search? Settings should save filter preferencesApp is constantly freezing, not updating the cart info, not listing available parts with any sort of information that makes sense.

3. Problem 1) start the app, go to cart, cart says I need to sign in, sign in, app page says I'm signed in and it shows my name and account number and rep, but go back to cart (icon shows # of items) and it says I need to sign in.

4. If I just closed it by any other means, the next time I logged in I experienced freezes at cart, looking at an item from a search list - pretty much anything.

5. Search for items and it brings up a nice list of the items but when clicking on the item for a better description it just brings you to advertising pages every single time.

6. But as a apartment maintenance manager this app is a amazing tool for inventory (when it's not removing items from my cart) Please fix these bugs and you have a 5 star app.If i could give zero stars I would.

7. Items disappear from my cart, previously purchased items get placed in my cart.

8. I have to second this is the worst app ever! App will not let you bring up a product page so you can look at the description or even add it to your cart to purchase.

9. i have cleared cache and memory, reinstalled multiple times, but still does not work.For some of the "freeze issues" reported here I found one fix for my "frozen" HD App.

10. Completely worthless!Edit-they finally fixed it, i am able to open the app and browse catalog now...but there are two icons for it? Yes i uninstalled it and reinstalled, yet two identical icons came back.

11. On a lark, I added a box of gloves to my cart...then it won't let you view the cart.

Steps to Troubleshoot & Fix HD Supply Solutions App Issues

1. Fix HD Supply Solutions App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HD Supply Solutions App: Restarting the app will resolve most errors.
  2. Update the HD Supply Solutions App App. Here is how:
    1. On Android goto PlayStore » Search for "HD Supply Solutions App" » Open HD Supply Solutions App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HD Supply Solutions App » click "UPDATE".
  3. Clear HD Supply Solutions App app cache: Clearing cached data will force your app to retrieve the latest data directly from HD Supply Solutions App servers.
    1. On Android, goto Settings » Apps » Select "HD Supply Solutions App" » click Storage » click "Clear Cache".
  4. Check HD Supply Solutions App app permissions. If any of these permissions required to use your device's features are disenabled, HD Supply Solutions App might not work.
  5. Uninstall and reinstall HD Supply Solutions App. If nothing else has worked, completely uninstall HD Supply Solutions App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HD Supply Solutions App not working


2. Fix HD Supply Solutions App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HD Supply Solutions App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HD Supply Solutions App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HD Supply Solutions App may not be able to connect to the Internet when running in the background.

Reported Issues