Published by SoftMaker Software GmbH

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Why should I report an Issue with Office HD: Presentations BASIC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SoftMaker Software GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Office HD Customer Insights

1. It really was a lot of help for me!!!! Thank you so much for this app.I really like it because it is a helpful app for me and I love it and I hope that you will make more amazing apps like this .good luck !It isnt worth your storage space Im really sorry because i hardly ever write bad reviews But this just didnt reach my level of satifaction but... Make a few positive changes and i will start using it again But apart from that👍👍👍This app is the wurs Ive ever seen because if I want to put a picture it needs money what is this !!! 😠😠😠😠 and nearly everything needs money !!! Dont install this at all!!!Can't use any form of on screen keyboard, when keyboard is displayed the area you are typing on is out of viewA very bad app i am sorry for saying because for animation also is ask money and other things are also loked please dont download this app ypu will waste your time literleryIt is a ver...

2. This is a very good presentation app.Like Microsoft Excel;Microsoft Powerpoint also doesn’t work in my device.So I chose this app.It's an excellent presentation app.I also need to buy the full version of it.However,I will settle this later.I like it.i thought i can export it as a video not just pdf.. i paid far extra features just for this... to create a presentation that i can use it in a video, theres no where to go to support page, to contact you, to ask questions...It is the worst app ever in which if u have to insert animations u have to give money, what is this.

3. Everything has been locked 🔒and the key of this is 💰 money I know that everything needs money but their are more apps I will download in which no need of money.

4. I suggest everyone that don't download this app it is the waste of time and data.👿👿👿👿.This is the right app I've been looking for! Do your presentation and present via mobile is a trend nowadays.

5. I truly recommend you to download this app.

6. I needed a app like this for making ppt on phone do today I finally got it.

Steps to Troubleshoot & Fix Office HD Issues

1. Fix Office HD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Office HD: Restarting the app will resolve most errors.
  2. Update the Office HD App. Here is how:
    1. On Android goto PlayStore » Search for "Office HD" » Open Office HD: Presentations BASIC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Office HD » click "UPDATE".
  3. Clear Office HD: Presentations BASIC app cache: Clearing cached data will force your app to retrieve the latest data directly from Office HD servers.
    1. On Android, goto Settings » Apps » Select "Office HD: Presentations BASIC" » click Storage » click "Clear Cache".
  4. Check Office HD app permissions. If any of these permissions required to use your device's features are disenabled, Office HD might not work.
  5. Uninstall and reinstall Office HD. If nothing else has worked, completely uninstall Office HD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Office HD not working


2. Fix Office HD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Office HD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Office HD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Office HD may not be able to connect to the Internet when running in the background.

Reported Issues

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