Published by eFUSION Co., Ltd.

Report an issue with Voice Recorder HD.
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Why should I report an Issue with Voice Recorder HD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eFUSION Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Voice Recorder HD Customer Insights

1. i ve been requested for help via email few days ago but no aswer.I had recorded a song of 7 mins but now I could see that there is only a portion of 2 mins 30 sec and the other parts of the song got totally cut...what happened actually??I could not understandGood audio recording quality.

2. On multiple occasions, I have lost important recordings, and have experienced cut-outs and app crashes.I know that things have been recorded but they show up as having no minutes logged in the app.

3. But now, I can't figure out how to title my recordings! :((( When I click on "edit" it just gives me a "Share" option or delete.

4. But can't do edit such as cropping and sharing.Easy-to-use. When you get inspired to create a melody, it's the best way to capture your idea's.

5. I just tried to play the files I recorded last night and it all simply did not work.

6. Also, ads appeared in either Japanese or Korean.Very combersome to work, pauses, and now won't allow me to share.

7. I'll probably switch to a different app... 😡Too much ads, I'm trying to record vocal with external mic.

8. Having said that I think the idea is still greatafter recording i can not to playback.

9. They show up with the correct date and time but the app will not play them.

10. Test the recorder for 3 seconds 5 times, each stop record I got ads for 15 sec - 30 sec.

11. while sharing file apps just stops.

Steps to Troubleshoot & Fix Voice Recorder HD Issues

1. Fix Voice Recorder HD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Voice Recorder HD: Restarting the app will resolve most errors.
  2. Update the Voice Recorder HD App. Here is how:
    1. On Android goto PlayStore » Search for "Voice Recorder HD" » Open Voice Recorder HD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Voice Recorder HD » click "UPDATE".
  3. Clear Voice Recorder HD app cache: Clearing cached data will force your app to retrieve the latest data directly from Voice Recorder HD servers.
    1. On Android, goto Settings » Apps » Select "Voice Recorder HD" » click Storage » click "Clear Cache".
  4. Check Voice Recorder HD app permissions. If any of these permissions required to use your device's features are disenabled, Voice Recorder HD might not work.
  5. Uninstall and reinstall Voice Recorder HD. If nothing else has worked, completely uninstall Voice Recorder HD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Voice Recorder HD not working


2. Fix Voice Recorder HD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Voice Recorder HD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Voice Recorder HD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Voice Recorder HD may not be able to connect to the Internet when running in the background.

Reported Issues