Contact Sleep Tracker Customer Service

Why should I report an Issue with Sleep Tracker - Sleep Recorder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Leap Fitness Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However yesterday I purposely screamed a couple times randomly at night to see if it would populate on the recorder and it did not.If you're struggling to wake up in the morning, this app is for you! Only reason I gave it 4 stars is because I'd really love for it to have a "lifetime" feature where you get to see all your stats in one graph (i.e. sleep duration since you started using the app to now).

2. I confirmed my suspicion with the recording of my snoring only 6 mins after I went to bed, but the app saying it took 58 mins to fall asleep.Doesn't track the way I need.

3. It records if it detects a change in the decibels of the room (snoring, farting, talking etc) and I did NOT know I snored haha so I recommend it if this is the stuff you're looking for.So far so good! Started documenting my sleep patterns.

4. It would be nice if one could be able to transfer data to a new phone (I had to change phone recently but couldn't see an option to do that).So far so good! I've gotten a few laughs too 😂 no glitching, the stats are really nice and in debth.

5. Maybe even a custom range feature? It's sometimes a hassle to track your progress if you have to look at one weekly/monthly graph at a time... Thanks!Overall it is a good tracker.

6. The fact that the app will try to determine when my sleep cycle is light and that it has such soothing alarm sounds, helps tremendously when waking up.

7. It would be a great feature to be able to select several recording & teach the app to ignore THAT sound.

8. I know how quickly I fall asleep and the app has not been recording that correctly.

9. It also records noises throughout the night and lets me select and add multiple sleeping factors, such as if I drank coffee, ate late, etc.

10. The only thing I don't like is that it has stopped mid track some nights because of some technical error with things running in the background.

11. Also been getting a lot of stopping recording do to technical issues it says.

1. Fix Sleep Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sleep Tracker: Restarting the app will resolve most errors.
2. Update the Sleep Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Sleep Tracker" » Open Sleep Tracker - Sleep Recorder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sleep Tracker » click "UPDATE".
3. Clear Sleep Tracker - Sleep Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Sleep Tracker servers.
   1. On Android, goto Settings » Apps » Select "Sleep Tracker - Sleep Recorder" » click Storage » click "Clear Cache".
4. Check Sleep Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Sleep Tracker might not work.
5. Uninstall and reinstall Sleep Tracker. If nothing else has worked, completely uninstall Sleep Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sleep Tracker not working

2. Fix Sleep Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sleep Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sleep Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sleep Tracker may not be able to connect to the Internet when running in the background.