Published by Leap Fitness Group on Oct 9, 2024

Report an issue with Fasting.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Fasting - Intermittent Fasting?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Leap Fitness Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Fasting - Intermittent Fasting image 1 contact Fasting - Intermittent Fasting image 2

Fasting Customer Insights

1. It is helping keep track of not just my progress, but my fasting and eating times.

2. Feedback for improvement: (1) a widget option that shows eating/fasting timer with fasting state, and (2) add an "insight" that describes the process of autophagy and its benefits/risks.I just downloaded this bc I have nothing better to do and I've used other fasting apps.

3. This defeats the purpose of the app in the first place because it's designed to help you keep track but fails to do so too much!i think the app is pretty good.

4. you can set custom fasting timers, change the time you started and ended if you forgot to end your fast before eating.

5. There is even a status icon that lets you keep track of what state your body's metabolism is running.

6. Once I figure out how to get rid of the subscription stuff (which I can't stand that everybody does) I will pay for a year to access more helpful hints and features.This is a very poor performing app.

7. I'd like to see my total weight loss AND how many pounds I have left to my goal, both would encourage me to keep going! 2.

8. While recording either eating time or fasting time, the timer will just stop and also disappear.

9. Keeping track of time is great, but also a reminder not to snack.

10. Track your water weight activity etc etc syncs with your gadgets.

11. Keeping track of your weight is easy and well displayed.

Steps to Troubleshoot & Fix Fasting Issues

1. Fix Fasting Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fasting: Restarting the app will resolve most errors.
  2. Update the Fasting App. Here is how:
    1. On Android goto PlayStore » Search for "Fasting" » Open Fasting - Intermittent Fasting » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fasting » click "UPDATE".
  3. Clear Fasting - Intermittent Fasting app cache: Clearing cached data will force your app to retrieve the latest data directly from Fasting servers.
    1. On Android, goto Settings » Apps » Select "Fasting - Intermittent Fasting" » click Storage » click "Clear Cache".
  4. Check Fasting app permissions. If any of these permissions required to use your device's features are disenabled, Fasting might not work.
  5. Uninstall and reinstall Fasting. If nothing else has worked, completely uninstall Fasting then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fasting not working


2. Fix Fasting Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fasting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fasting not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fasting may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • There is a pending charge on my account for two billing cycles. I have been trying to cancel this membership for a while now and have had no luck. Please cancel this subscription as soon as possible.

    — by Marie Roldan 10 months ago

  • Dear Sir /Madam, I would like to cancel my premium subscription on your app. The reason why is that I would need only to subscribe for a year. I don't want to renew it on the 30/10 /24. Thank you. Kind regards

    — by Paula Nunes 1 year ago

  • Did not use it anymore

    — by Emillia William 1 year ago

  • Hello,

    it is very hard for me and I wont be using it. Please cancel my subscribtion and issue refund

    — by Dzhan Halil 1 year ago

  • Hello, I would like to cancel my subscription, I no longer need the app . Please can you confirm I will not able change any further payment

    — by Emily lam 1 year ago

  • Please.cancel my subscription

    — by Sally Glanfield 1 year ago

  • i want to unsubscribe from fasting traker

    — by JAYESH TARASE 1 year ago

  • Please cancel this subscription. I did NOT sign up for it to continue. Please confirm NO monies will be taken from my account an any time it has been very difficult to get a result to do this. Thank you

    — by Marguerite Wyatt 2 years ago

  • Please cancel subscription to this app

    — by Lesther 2 years ago

  • Please cancel my subscription. I am not a fan of the app and they functionality. I have sent an email a week ago and have not seen or heard any response.

    — by Rhonda Beal 2 years ago

  • Hello, I would like to cancel my subscription with immediate effect from today (24th Septembee 2022). I no longer need the app. Please can you confirm I will not be charged any further payments. Kind regards, Lydia

    — by Lydia K 2 years ago

  • Hello, I would like to cancel my subscription with immediate effect from today (14 Septembee 2022). I no longer need the app. Please can you confirm I will not be charged any further payments. Kind regards, Elena

    — by Elena Shmeleva 2 years ago

  • Hello, I would like to cancel my subscription with immediate effect from today (10 August 2022). I no longer need the app. Please can you confirm I will not be charged any further payments. Kind regards, Jennifer.

    — by Jennifer O'Connell 2 years ago

  • Please cancel my subscription as I am not finding it useful anymore. Thank you

    — by klaudia keogh 2 years ago

  • hello i would like to cancel the registration and the future payment

    — by Υρω Ιντζιδου 2 years ago

  • Hello ,I would like to cancel my Fasting Traker supscription.
    Could you ples]ase help me with that?

    — by magda 2 years ago

  • Pls cancel my subscription as im having health issue now.

    — by Julie Ann De Galicia 2 years ago

  • I would like to cancel my subscription of the fasting tracker app as I don't think it can provide me with sufficient support worth the amount.

    — by Shweta Prabhakar 2 years ago

  • Please unsubscribe me from the fasting tracker.

    — by Anna 2 years ago

  • I don't use it so I want to cancel it

    — by Seven 2 years ago

  • I want to cancel my membership as I'm not using it

    — by Seven 2 years ago

  • No longer need this subscription

    — by Patti Henslee 2 years ago

  • Please cancel my subscription.
    Thank you,
    Linda Dove

    — by Linda Dove 2 years ago

  • Please cancel my subscription.
    Thank you Diane

    — by Diane Pompeo-Maltby 2 years ago

  • Please cancel my subscription with immediate effect. Thank you.

    — by Jaye 2 years ago

  • Please cancel this subscription

    — by Camea Gagliardi 3 years ago

  • I want o request to cancell my subrcsription ,i dont have any budget .

    — by Michelle Bulacan 3 years ago