Published by Leap Fitness Group on Oct 9, 2024

contact Fasting - Intermittent Fasting Chat with our AI-based Fasting Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Fasting?



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Why chat with our AI Fasting Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Fasting.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It is helping keep track of not just my progress, but my fasting and eating times.

2. Feedback for improvement: (1) a widget option that shows eating/fasting timer with fasting state, and (2) add an "insight" that describes the process of autophagy and its benefits/risks.I just downloaded this bc I have nothing better to do and I've used other fasting apps.

3. This defeats the purpose of the app in the first place because it's designed to help you keep track but fails to do so too much!i think the app is pretty good.

4. you can set custom fasting timers, change the time you started and ended if you forgot to end your fast before eating.

5. There is even a status icon that lets you keep track of what state your body's metabolism is running.

6. Once I figure out how to get rid of the subscription stuff (which I can't stand that everybody does) I will pay for a year to access more helpful hints and features.This is a very poor performing app.

7. I'd like to see my total weight loss AND how many pounds I have left to my goal, both would encourage me to keep going! 2.

8. While recording either eating time or fasting time, the timer will just stop and also disappear.

9. Keeping track of time is great, but also a reminder not to snack.

10. Track your water weight activity etc etc syncs with your gadgets.

11. Keeping track of your weight is easy and well displayed.

Steps to Troubleshoot & Fix Fasting Issues

1. Fix Fasting Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fasting: Restarting the app will resolve most errors.
  2. Update the Fasting App. Here is how:
    1. On Android goto PlayStore » Search for "Fasting" » Open Fasting - Intermittent Fasting » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fasting » click "UPDATE".
  3. Clear Fasting - Intermittent Fasting app cache: Clearing cached data will force your app to retrieve the latest data directly from Fasting servers.
    1. On Android, goto Settings » Apps » Select "Fasting - Intermittent Fasting" » click Storage » click "Clear Cache".
  4. Check Fasting app permissions. If any of these permissions required to use your device's features are disenabled, Fasting might not work.
  5. Uninstall and reinstall Fasting. If nothing else has worked, completely uninstall Fasting then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fasting not working


2. Fix Fasting Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fasting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fasting not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fasting may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Marie Roldan

There is a pending charge on my account for two billing cycles. I have been trying to cancel this membership for a while now and have had no luck. Please cancel this subscription as soon as possible.

— 1 year ago by Paula Nunes

Dear Sir /Madam, I would like to cancel my premium subscription on your app. The reason why is that I would need only to subscribe for a year. I don't want to renew it on the 30/10 /24. Thank you. Kind regards

— 1 year ago by Emillia William

Did not use it anymore

— 1 year ago by Dzhan Halil

Hello, it is very hard for me and I wont be using it. Please cancel my subscribtion and issue refund

— 1 year ago by Emily lam

Hello, I would like to cancel my subscription, I no longer need the app . Please can you confirm I will not able change any further payment

— 1 year ago by Sally Glanfield

Please.cancel my subscription

— 2 years ago by JAYESH TARASE

i want to unsubscribe from fasting traker

— 2 years ago by Marguerite Wyatt

Please cancel this subscription. I did NOT sign up for it to continue. Please confirm NO monies will be taken from my account an any time it has been very difficult to get a result to do this. Thank you

— 2 years ago by Lesther

Please cancel subscription to this app

— 2 years ago by Rhonda Beal

Please cancel my subscription. I am not a fan of the app and they functionality. I have sent an email a week ago and have not seen or heard any response.

— 2 years ago by Lydia K

Hello, I would like to cancel my subscription with immediate effect from today (24th Septembee 2022). I no longer need the app. Please can you confirm I will not be charged any further payments. Kind regards, Lydia

— 2 years ago by Elena Shmeleva

Hello, I would like to cancel my subscription with immediate effect from today (14 Septembee 2022). I no longer need the app. Please can you confirm I will not be charged any further payments. Kind regards, Elena

— 2 years ago by Jennifer O'Connell

Hello, I would like to cancel my subscription with immediate effect from today (10 August 2022). I no longer need the app. Please can you confirm I will not be charged any further payments. Kind regards, Jennifer.

— 2 years ago by klaudia keogh

Please cancel my subscription as I am not finding it useful anymore. Thank you

— 2 years ago by Υρω Ιντζιδου

hello i would like to cancel the registration and the future payment

— 2 years ago by magda

Hello ,I would like to cancel my Fasting Traker supscription. Could you ples]ase help me with that?

— 2 years ago by Julie Ann De Galicia

Pls cancel my subscription as im having health issue now.

— 2 years ago by Shweta Prabhakar

I would like to cancel my subscription of the fasting tracker app as I don't think it can provide me with sufficient support worth the amount.

— 2 years ago by Anna

Please unsubscribe me from the fasting tracker.

— 2 years ago by Seven

I don't use it so I want to cancel it

— 2 years ago by Seven

I want to cancel my membership as I'm not using it

— 2 years ago by Patti Henslee

No longer need this subscription

— 2 years ago by Linda Dove

Please cancel my subscription. Thank you, Linda Dove

— 3 years ago by Diane Pompeo-Maltby

Please cancel my subscription. Thank you Diane

— 3 years ago by Jaye

Please cancel my subscription with immediate effect. Thank you.

— 3 years ago by Camea Gagliardi

Please cancel this subscription

— 3 years ago by Michelle Bulacan

I want o request to cancell my subrcsription ,i dont have any budget .