Published by Telegram Info

Report an issue with Gram Wallet.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Gram Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Telegram Info to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Gram Wallet Customer Insights

1. Please make sure you have an active internet connection."It says "Updating" and showing a hourglass with a liquid creature in it.

2. I have data on my phone, but it is saying "app unable to load blockchain config.

3. Idk how much time it takes to updating it.

Steps to Troubleshoot & Fix Gram Wallet Issues

1. Fix Gram Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gram Wallet: Restarting the app will resolve most errors.
  2. Update the Gram Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Gram Wallet" » Open Gram Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gram Wallet » click "UPDATE".
  3. Clear Gram Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Gram Wallet servers.
    1. On Android, goto Settings » Apps » Select "Gram Wallet" » click Storage » click "Clear Cache".
  4. Check Gram Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Gram Wallet might not work.
  5. Uninstall and reinstall Gram Wallet. If nothing else has worked, completely uninstall Gram Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gram Wallet not working


2. Fix Gram Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gram Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gram Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gram Wallet may not be able to connect to the Internet when running in the background.

Reported Issues