Published by Bellabeat, Inc. on Aug 21, 2024

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Why should I report an Issue with Period Diary Ovulation Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bellabeat, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Period Diary Ovulation Tracker Customer Insights

1. Why am I being excluded from using these apps because of something I can't control?This app is really easy to use! Most other ones are a bit too complicated for me to want to figure out, but this one makes everything simple.

2. The only other problem I have is not being able to see data in certain graphs(e.g. groups of systems throughout my cycle), but I do love that it supplies the frequency of symptoms over time.

3. I have a very irregular period and do you know how hard it was to find an app like this???? Now years of my data is lost if the front page stays unresponsive and I'm so upset.

4. Others may have thought the previous version was clunky but at it was straightforward and at least you had a legend for what each icon meant.I used to really love this app it was so easy to use and easy to quickly view predictions etc.

5. Other wise this is a great app, I have been using it for over 3 years now.I had loved this app was easy to navigate.

6. Even being able to remove that chunk, or others, of time out of the estimated cycle length.

7. Trying to make it minimalistic, but its so minimalist now that its hard to tell when there is a selection (example, a pink outline in a sea of black outlines, instead of a solid color icon).The update sucks, I'm pretty disappointed.

8. The period "log" is extremely helpful especially for doctor's visits because, for us ladies, it's usually one of the first questions they ask when we walk through the door and then it's right at our fingertips! Easy to navigate.

9. The older version was simply laid out and easy to use and understand, I don't know why they changed everything.I absolutely hate the update.

10. I don't mind changes, but I feel there needs to some kind of guidance and explanation.This app is on Point !!! It took about 2 months of enter data for it to get there, but I am very pleased.

11. Also, took me a few days to figure out how to add the start of my cycle.

Steps to Troubleshoot & Fix Period Diary Ovulation Tracker Issues

1. Fix Period Diary Ovulation Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Period Diary Ovulation Tracker: Restarting the app will resolve most errors.
  2. Update the Period Diary Ovulation Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Period Diary Ovulation Tracker" » Open Period Diary Ovulation Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Period Diary Ovulation Tracker » click "UPDATE".
  3. Clear Period Diary Ovulation Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Period Diary Ovulation Tracker servers.
    1. On Android, goto Settings » Apps » Select "Period Diary Ovulation Tracker" » click Storage » click "Clear Cache".
  4. Check Period Diary Ovulation Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Period Diary Ovulation Tracker might not work.
  5. Uninstall and reinstall Period Diary Ovulation Tracker. If nothing else has worked, completely uninstall Period Diary Ovulation Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Period Diary Ovulation Tracker not working


2. Fix Period Diary Ovulation Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Period Diary Ovulation Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Period Diary Ovulation Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Period Diary Ovulation Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

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