Contact Triathlon Diary Customer Service

Why should I report an Issue with Triathlon Diary - Swim, Bike, ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gambit Devs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I like it a lot! I have subtracted a star because the method for recording workout plans is not intuitive at first and it is very easy to inadvertently delete all your work by accident while in progress.

2. It would be a 5 star if I could connect to different app (i.e. Garmin connect.)It would be awesome if the app tracked your miles for week, month, and season.Nice looking app but lack of app integration to Garmin or Strava makes it tedious to use.

3. My current suggestion is to add the possibility to set the duration of the workout also in distance (km or miles).It looks like it has good features and would display information nicely.

4. It would also be nice to be able to see your total distance swum, cycled and run as well as the time in training.An amazing app for tracking your workouts.

5. Once I understood how to add a workout it got very easy to use and I like that I can track my subjective vital scores and the measurable ones in a predesigned feature.

6. Once all set up I like how it tracks and operates.A really useful app for creating or uploading a training program, using it to plan your training, record your exercises and check your progress.

7. It is easy to lose all your work in planning your own workout, so be careful.

8. But it's such a pain to enter in my workout details, especially if it wasn't already entered into the calendar as a planned workout.I think this is a great tool.

9. I swim 4 times a week and this app isn't the best for tracking swim distance overall but it's a triathlon app so I'll stick with my spreadsheet for swimming yards.

10. Disappointed that I can't take one of the pre-planned programs and move items to different days to fit my schedule (or I haven't found that option yet).

11. I sports my motivation to keep the regulatory of my training within a busy life.

1. Fix Triathlon Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Triathlon Diary: Restarting the app will resolve most errors.
2. Update the Triathlon Diary App. Here is how:
   1. On Android goto PlayStore » Search for "Triathlon Diary" » Open Triathlon Diary - Swim, Bike, » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Triathlon Diary » click "UPDATE".
3. Clear Triathlon Diary - Swim, Bike, app cache: Clearing cached data will force your app to retrieve the latest data directly from Triathlon Diary servers.
   1. On Android, goto Settings » Apps » Select "Triathlon Diary - Swim, Bike, " » click Storage » click "Clear Cache".
4. Check Triathlon Diary app permissions. If any of these permissions required to use your device's features are disenabled, Triathlon Diary might not work.
5. Uninstall and reinstall Triathlon Diary. If nothing else has worked, completely uninstall Triathlon Diary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Triathlon Diary not working

2. Fix Triathlon Diary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Triathlon Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Triathlon Diary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Triathlon Diary may not be able to connect to the Internet when running in the background.