Published by Andrii Kudriavtsev on Aug 30, 2023

Report an issue with Weight Diary.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Weight Diary?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Andrii Kudriavtsev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Weight Diary Customer Insights

1. Great free appLike many apps, it doesn't cater for the UK - no weight option for stones/ouncesthis app really help me for control my weight and the most import is easy for use.

2. thank you for make this app, ♡♡♡Monthly payments to use it fully is a joke! Goodbye and thanks for wasting my time! Write it clearly in description you ash..!Easy to use!Great inspiration tool.

3. Run very good on my Sony Xperia smartphone .thanks !Love how it tracks weight and BMI.

4. First of all it is very good and clear design.

5. Trying to see how I set goals.Updated after response from developerThis app provides functionality as requiredPlease deaf weight of the home.

Steps to Troubleshoot & Fix Weight Diary Issues

1. Fix Weight Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Weight Diary: Restarting the app will resolve most errors.
  2. Update the Weight Diary App. Here is how:
    1. On Android goto PlayStore » Search for "Weight Diary" » Open Weight Diary » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weight Diary » click "UPDATE".
  3. Clear Weight Diary app cache: Clearing cached data will force your app to retrieve the latest data directly from Weight Diary servers.
    1. On Android, goto Settings » Apps » Select "Weight Diary" » click Storage » click "Clear Cache".
  4. Check Weight Diary app permissions. If any of these permissions required to use your device's features are disenabled, Weight Diary might not work.
  5. Uninstall and reinstall Weight Diary. If nothing else has worked, completely uninstall Weight Diary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Weight Diary not working


2. Fix Weight Diary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Weight Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Weight Diary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Weight Diary may not be able to connect to the Internet when running in the background.

Reported Issues