Published by Sevenlogics, INC on Sep 9, 2024

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Why should I report an Issue with Period Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sevenlogics, INC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Period Tracker

1. Period Tracker is a classy, pleasant, and discrete interface to track your periods, daily moods, health symptoms, notes, and even the weather, so you can see how they correlate to your cycle days.

2. It's easy to see predicted periods and fertility days - essential for planning dates and vacations and avoiding unpleasant surprises!

3. A menstrual cycle tracker with style - various beautiful themes, fonts, mood and symptom icons are available to match your personality or mood.

Period Tracker Customer Insights

1. I recommend this app if you need help with predicting your period, it's easy to use, free to download, and easy to understand.it's been my go-to app for many years now, but since last year I believe, it's been incredibly buggy.

2. It basically does what other apps do, track your period and ovulation, weight and temperature, symptoms, moods etc.but what I wanted was an ad free app with the possibility of adding different reminders and activate/deactivate them freely as I am quite forgetful.

3. I've been using this app for a few years, I wish I could download my history so I could move on to a different app.the first week was great.

4. the only reason why I haven't switched is bc I am used to the interface and I love the lack of ads.Excellent App in comparison to the 20 other extra famous apps that I've tried before! There are absolutely no ads for the moment and I would be willing to pay for an ad free version up to 5euros if needed.

5. I'm pretty bummed that it doesn't work on Android cuz it's got such a nice simplicity to it.App still crashes, doesn't save notes/records sometimes, predictive cycles have completely stopped working, it started recognizing "spotting" as a cycle.

6. Got super excited when it was finally released but there was no account login option so all of my data wasn't transferrable and the app wasn't being actively updated so I've unfortunately had to move on.

7. As a more masculine person leaning into being nonbinary I find the more popular pink and overly feminine apps to be uncomfortable.

8. I still check every once in a while to see if it's been updated because I'd definitely come back once that happens.This app is absolutely amazing!!!! I've been using it for a little over a year now and it's so accurate.

9. On Android, however, it keeps freezing on ALL of my phones when I try to go to the settings screen.

10. Recently it hasn't been giving me the reminders and unfortunately that's something I really need.

11. Entering a note doesn't always work, and I've had several detailed notes disappear before I can save them.

Steps to Troubleshoot & Fix Period Tracker Issues

1. Fix Period Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Period Tracker: Restarting the app will resolve most errors.
  2. Update the Period Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Period Tracker" » Open Period Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Period Tracker » click "UPDATE".
  3. Clear Period Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Period Tracker servers.
    1. On Android, goto Settings » Apps » Select "Period Tracker" » click Storage » click "Clear Cache".
  4. Check Period Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Period Tracker might not work.
  5. Uninstall and reinstall Period Tracker. If nothing else has worked, completely uninstall Period Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Period Tracker not working


2. Fix Period Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Period Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Period Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Period Tracker may not be able to connect to the Internet when running in the background.

Reported Issues