Published by ALEC on Feb 16, 2023

Report an issue with ALEC Credit Card Valet.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with ALEC Credit Card Valet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALEC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ALEC Credit Card Valet image 1 contact ALEC Credit Card Valet image 2

About ALEC Credit Card Valet

1. Enjoy easy and on-the-go management of your credit card with the ALEC Credit Card Valet app from Abbott Laboratories Employees Credit Union (ALEC. • Set alerts and controls on your ALEC credit cards.

2. Card registration is easy from any mobile device, and access is secure and protected by multi-factor authentication.

ALEC Credit Card Valet Customer Insights

1. No waiting for a monthly statement.Love that all my info is in one place.

2. I can see exactly what I used my card for.

Steps to Troubleshoot & Fix ALEC Credit Card Valet Issues

1. Fix ALEC Credit Card Valet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart ALEC Credit Card Valet: Restarting the app will resolve most errors.
  2. Update the ALEC Credit Card Valet App. Here is how:
    1. On Android goto PlayStore » Search for "ALEC Credit Card Valet" » Open ALEC Credit Card Valet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ALEC Credit Card Valet » click "UPDATE".
  3. Clear ALEC Credit Card Valet app cache: Clearing cached data will force your app to retrieve the latest data directly from ALEC Credit Card Valet servers.
    1. On Android, goto Settings » Apps » Select "ALEC Credit Card Valet" » click Storage » click "Clear Cache".
  4. Check ALEC Credit Card Valet app permissions. If any of these permissions required to use your device's features are disenabled, ALEC Credit Card Valet might not work.
  5. Uninstall and reinstall ALEC Credit Card Valet. If nothing else has worked, completely uninstall ALEC Credit Card Valet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ALEC Credit Card Valet not working

2. Fix ALEC Credit Card Valet Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make ALEC Credit Card Valet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ALEC Credit Card Valet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ALEC Credit Card Valet may not be able to connect to the Internet when running in the background.

Reported Issues