Published by ALEC

Report an issue with ALEC Debit Card Valet.
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Why should I report an Issue with ALEC Debit Card Valet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALEC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ALEC Debit Card Valet image 1 contact ALEC Debit Card Valet image 2

ALEC Debit Card Valet Customer Insights

1. Going in circles, no resolution after an hour of call and a visit to the bank.Very Very limited APP no credit cards accepted.

2. Requires your phone's GPS position all the time.Great app, but not for credit cards, only debit cardsIt's good to know what you're spending right away.

3. The banking teller tells me to call the Service Center.

4. Service Center has no clue when I call for it.

5. Ridiculous, can't add card even though the app entry routes thru the banking app.

Steps to Troubleshoot & Fix ALEC Debit Card Valet Issues

1. Fix ALEC Debit Card Valet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ALEC Debit Card Valet: Restarting the app will resolve most errors.
  2. Update the ALEC Debit Card Valet App. Here is how:
    1. On Android goto PlayStore » Search for "ALEC Debit Card Valet" » Open ALEC Debit Card Valet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ALEC Debit Card Valet » click "UPDATE".
  3. Clear ALEC Debit Card Valet app cache: Clearing cached data will force your app to retrieve the latest data directly from ALEC Debit Card Valet servers.
    1. On Android, goto Settings » Apps » Select "ALEC Debit Card Valet" » click Storage » click "Clear Cache".
  4. Check ALEC Debit Card Valet app permissions. If any of these permissions required to use your device's features are disenabled, ALEC Debit Card Valet might not work.
  5. Uninstall and reinstall ALEC Debit Card Valet. If nothing else has worked, completely uninstall ALEC Debit Card Valet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ALEC Debit Card Valet not working


2. Fix ALEC Debit Card Valet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ALEC Debit Card Valet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ALEC Debit Card Valet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ALEC Debit Card Valet may not be able to connect to the Internet when running in the background.

Reported Issues