Published by AlliedPilots

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Why should I report an Issue with APA Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AlliedPilots to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact APA Mobile image 1 contact APA Mobile image 2

About APA Mobile

1. APA Mobile provides real-time flight information such as schedule, arrival/departure weather, cargo details, and crew data.

2. The application also provides an offline flight history as well as access to general information and news updates.

APA Customer Insights

1. Google Pixel 3XL running latest version of Android.crashes, have to close and reopen the app if you navigate away from it.Very helpfull except... Since the pw update, I cannot use it, keep getting an error message.It works... there's a bunch of handy stuff that makes the job easier from day to dayNot getting notifications for premium trips.

2. When I get a hotel notification and open the app the notification does not auto load.

3. I have to go into settings to manually find the hotel survey page.

4. Decent app.

5. This is a new problem.

6. Worked normally before.

Steps to Troubleshoot & Fix APA Issues

1. Fix APA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart APA: Restarting the app will resolve most errors.
  2. Update the APA App. Here is how:
    1. On Android goto PlayStore » Search for "APA" » Open APA Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for APA » click "UPDATE".
  3. Clear APA Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from APA servers.
    1. On Android, goto Settings » Apps » Select "APA Mobile" » click Storage » click "Clear Cache".
  4. Check APA app permissions. If any of these permissions required to use your device's features are disenabled, APA might not work.
  5. Uninstall and reinstall APA. If nothing else has worked, completely uninstall APA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing APA not working


2. Fix APA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make APA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to APA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, APA may not be able to connect to the Internet when running in the background.

Reported Issues