Contact Mixin Crypto Wallet Messenger Customer Service

Why should I report an Issue with Mixin Crypto Wallet Messenger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mixin Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We consider Mixin Messenger as the most convenient wallet for Bitcoin, Ethereum, EOS, Monero, MobileCoin, TON and thousands of cryptocurrencies.

2. Mixin Messenger is built on Mixin Network, it's a PoS second layer solution for other blockchains.

3. Mixin Messenger is an open-source cryptocurrency wallet and signal protocol messenger, which supports almost all popular cryptocurrencies.

4. Mixin Network is a distributed second layer ledger, so you own your crypto assets.

5. State-of-the-art multi-party computation (MPC) to secure your private key.

6. Because of this second layer, it's normal that you can't check your BTC address balance on a Bitcoin blockchain explorer. • Deposit will take some time based on blockchain conditions, typically 30mins for Bitcoin. • Withdrawal may consume higher fees based on blockchain conditions.

1. I did have issues where I managed to lose 0.5ETH by sending it to a contact to which no ETH address was attached but this has now been rectified, Kelly from support kindly arranged a refund.Definitely Secure, sometimes loads too many chats in strings, have to exit a lotta windows, but all in all, LET IT RAINN!tryed to withdraw my xrp and they wont let the transaction go thru they keep rebating it back to my account and when you try to contact them thru the messenger you never get a replyWhen I transfer XIN, it requires ETH 0.01 is very expensive, it's better to use Coinomi.

2. You can set transfer limits as well if needed.I do not like that the commission for the transfer is set forcibly, for example, for the transfer of tokens, it is 0.01 ETH, it is very much, for example, in order to transfer this amount of 0.01 ETH to the wallet, I spent only 0.0032 ETH, which is 3 times less, so it would not be bad if an experienced user could determine the Gas Price / Gwei himselfThis is a very worst app.

3. But it is very worst in this app.This is a closed system where people can transfer crypto currency between each other inside the app.

4. This is very bad for the futureMight be the most user friendly cryptocurrency wallet (to store various type of crypto) in the market.

5. You can't send small portions to anything other than mixin users without paying over $20 on ETH.

6. So it's useless to send crypto to friends instead of cash for to send $20 you'd have to send $40+ There should be varying levels of fees at least two.

7. I asked mixin support they also told that if you forget your pin then there is no way to reset it.

8. There is no option for forget pin and reset pin.

9. All users may have a chance to forget their pin.

10. So I randomly type a pin, then it shows incorrect pin.

11. Recommended for beginners.I have changed from 2 stars to 5 stars.

1. Fix Mixin Crypto Wallet Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mixin Crypto Wallet Messenger: Restarting the app will resolve most errors.
2. Update the Mixin Crypto Wallet Messenger App. Here is how:
   1. On Android goto PlayStore » Search for "Mixin Crypto Wallet Messenger" » Open Mixin Crypto Wallet Messenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mixin Crypto Wallet Messenger » click "UPDATE".
3. Clear Mixin Crypto Wallet Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Mixin Crypto Wallet Messenger servers.
   1. On Android, goto Settings » Apps » Select "Mixin Crypto Wallet Messenger" » click Storage » click "Clear Cache".
4. Check Mixin Crypto Wallet Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Mixin Crypto Wallet Messenger might not work.
5. Uninstall and reinstall Mixin Crypto Wallet Messenger. If nothing else has worked, completely uninstall Mixin Crypto Wallet Messenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mixin Crypto Wallet Messenger not working

2. Fix Mixin Crypto Wallet Messenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mixin Crypto Wallet Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mixin Crypto Wallet Messenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mixin Crypto Wallet Messenger may not be able to connect to the Internet when running in the background.