Contact City Mall Online Customer Service

Why should I report an Issue with City Mall Online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CMHL to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As Myanmar's most trusted grocery retailer, City Mall Online is bringing you a unique digital retail shopping experience.

1. The order arrived in right time.Easy to use... Variety of choice.... Delivery service is also good...So boring App.Can't confirm payment step.....Now the city mall not in operation for my location.

2. I would give 5 stars if I can check cancelled item as in website ver.I never log in successfully because it shows WRONG USER NAME OR PASSWORD when my password is NOT WRONG!!!! Uninstalled already.More easy than web version and convenient.

3. ☺️I turn on notification and email subscription bcoz i wanna know ab deals ...but sending tons of noti n email a day is pretty annoyingGood.

4. For that one, paid fr kPay, they never refund nor send the items, cheating:(Easy to use and no bug in my experience.

5. 😂Early day of shopping, they cancelled paid transaction without customer confirmation.

6. poor search results.

7. I like your delivery service.

8. one back button for every search.

9. Pls add more varieties of items.

10. endless searching.

11. Zaychin is whole lot better.

1. Fix City Mall Online Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart City Mall Online: Restarting the app will resolve most errors.
2. Update the City Mall Online App. Here is how:
   1. On Android goto PlayStore » Search for "City Mall Online" » Open City Mall Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for City Mall Online » click "UPDATE".
3. Clear City Mall Online app cache: Clearing cached data will force your app to retrieve the latest data directly from City Mall Online servers.
   1. On Android, goto Settings » Apps » Select "City Mall Online" » click Storage » click "Clear Cache".
4. Check City Mall Online app permissions. If any of these permissions required to use your device's features are disenabled, City Mall Online might not work.
5. Uninstall and reinstall City Mall Online. If nothing else has worked, completely uninstall City Mall Online then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing City Mall Online not working

2. Fix City Mall Online Server issues & Internet Connection

1. Check network connection: An unstable Internet will make City Mall Online be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to City Mall Online not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, City Mall Online may not be able to connect to the Internet when running in the background.