Published by eBay Mobile on Oct 31, 2024

Report an issue with eBay online shopping & selling.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with eBay online shopping & selling?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eBay Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact eBay online shopping & selling image 1 contact eBay online shopping & selling image 2

About eBay online shopping & selling

1. Keep track of your orders with regular updates sent to your device with personalized notifications. ● Holiday gifts for everyone on your list: Looking for finds that will blow their mind?

2. Your shop’s always at your fingertips—list items using the barcode scanner, upload photos and videos, add tracking, keep up with orders, and chat with your customers live.

3. The eBay Authenticity Guarantee badge guarantees that qualified items will be professionally inspected and verified by our team of authenticators.

4. Shop something for everyone here. ● Heart your faves: From top searches to most-loved sellers, never miss the latest drops and deals.

5. Stay in the know and save with real-time alerts for Black Friday deals, Cyber Monday offers, and Christmas savings.

6. Enjoy total peace of mind, thanks to the eBay Money Back Guarantee.

7. Buy, sell, and browse deals on millions of unique items on the go.

8. Sell past favorites to boost your holiday budget.

9. Check out securely with Google Pay, Visa, Mastercard, Paypal, Venmo, and more in an instant.

10. Find just what you need for the holidays on the eBay app.

11. Simply take a pic, upload it with the push of a button, and find matches straight away.

eBay online shopping & selling Customer Insights

1. Nothing seems to work.I normally enjoy and use the app all the time but for over a month now there is a glitch and when listing and filling out item specifics, they disappear just when I'm almost done and I have to re enter everything 2-3 times on each item which is very frustrating and time consuming.

2. They both should NOT be snowing different information.... this is ridiculous!!!Had a few issues with fake sellers on ebay over the years but ebay always reimbursed me for the items that never came after a week or so past the expected delivery date.

3. I still have faith in ebay though but might switch in the future since they're lacking in alot of key areas.A most recent issue has arisen.

4. Please change this immediately! I can't tell you how much time I have spent on listings to just have them disappear in an instant.With all ur fancy stupid updates, you have completely ruined the photo function.

5. That's annoying, cause u don't know if it's for something important, and so u have to check (diabolical) but that is a more recent thing.The update is not working correctly.

6. As I said, every time an update comes out, it breaks a section of the app.

7. This last update I can no longer view received reviews under my profile and feedback.

8. In item specifics, everything you put in dissapears right before your eyes, and it kept changing the brand name on me.

9. I clear the eBay app cache and restart my phone.

10. I'm so frustrated I wanna rip my hair outThe mobile app needs an undo button.

11. The user shouldn't have to go online to retrieve the deleted message from the trash bin.

Steps to Troubleshoot & Fix eBay online shopping & selling Issues

1. Fix eBay online shopping & selling Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eBay online shopping & selling: Restarting the app will resolve most errors.
  2. Update the eBay online shopping & selling App. Here is how:
    1. On Android goto PlayStore » Search for "eBay online shopping & selling" » Open eBay online shopping & selling » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eBay online shopping & selling » click "UPDATE".
  3. Clear eBay online shopping & selling app cache: Clearing cached data will force your app to retrieve the latest data directly from eBay online shopping & selling servers.
    1. On Android, goto Settings » Apps » Select "eBay online shopping & selling" » click Storage » click "Clear Cache".
  4. Check eBay online shopping & selling app permissions. If any of these permissions required to use your device's features are disenabled, eBay online shopping & selling might not work.
  5. Uninstall and reinstall eBay online shopping & selling. If nothing else has worked, completely uninstall eBay online shopping & selling then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eBay online shopping & selling not working


2. Fix eBay online shopping & selling Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eBay online shopping & selling be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eBay online shopping & selling not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eBay online shopping & selling may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • 0570769165

    — by mohdbilalkhan 2 years ago

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