Published by AJMALL GROUP LTD.

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Why should I report an Issue with AjMall - Online Shopping Store?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AJMALL GROUP LTD. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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AjMall Customer Insights

1. Love this app!Absolutely LOVE this app! I'm addicted now.I was a bit sceptical at first as I wasn't sure about the sizes and delivery times but they have a very accurate sizing charts and customer reviews that help a lot when choosing the right size.Quality of items is incredibly and delivery times are pretty fast too.

2. Love all the promotions that the app offers all the time.I can't wait for my latest orders!️Don't expect even the lowest customer service! No telephone number to contact.

3. Great prices and deals! Accidental purchases are so easy to resolve with your money returned so quick.

4. (Never fails) And the only bad thing about that is that I'm constantly using ALL my discounts, (that are so easy to get), on small orders.

5. Customer service is great with quick response time.

6. Although since I've been using the app I have noticed the prices increasing on products but you can still get products at amazing affordable prices so still impressed.

7. Products are easy to find with lots of helpful information, reviews and specifications.

8. Long time to receive the order, and I shocked from the order, the quality of the product is very very bad and it is totally different between the pictures and even no brand on them.

9. Most of my orders have all arrived although shipping can sometimes take long.An amazing app which i am using to purchase Beauty products and Make-up.

10. As long as you read the reviews under the item, you should have no trouble figuring out the sizing and quality of an item before buying.

11. I got a bathing suit and usually i have a hard time finding something that works.

Steps to Troubleshoot & Fix AjMall Issues

1. Fix AjMall Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AjMall: Restarting the app will resolve most errors.
  2. Update the AjMall App. Here is how:
    1. On Android goto PlayStore » Search for "AjMall" » Open AjMall - Online Shopping Store » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AjMall » click "UPDATE".
  3. Clear AjMall - Online Shopping Store app cache: Clearing cached data will force your app to retrieve the latest data directly from AjMall servers.
    1. On Android, goto Settings » Apps » Select "AjMall - Online Shopping Store" » click Storage » click "Clear Cache".
  4. Check AjMall app permissions. If any of these permissions required to use your device's features are disenabled, AjMall might not work.
  5. Uninstall and reinstall AjMall. If nothing else has worked, completely uninstall AjMall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AjMall not working


2. Fix AjMall Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AjMall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AjMall not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AjMall may not be able to connect to the Internet when running in the background.

Reported Issues