Published by Joom on Nov 5, 2024

Report an issue with Joom. Shopping.
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Why should I report an Issue with Joom. Shopping for every day?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Joom to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Joom. Shopping for every day image 1 contact Joom. Shopping for every day image 2

About Joom. Shopping for every day

1. You can track your order status via the app. - Even if you go to a different town or country - we’ll still be there for you! - Reach out to our online customer support anytime. We speak your language! — We guarantee a refund if your order isn’t delivered or if the product is broken. — Visit Joom daily to make sure that you don’t miss out on our new selections, promotions or sales. — Win discounts by participating in various games and activities. — Read through up-to-date product reviews from our other buyers. — Products from China, South Korea, Turkey, Thailand, Japan.. — Products from European countries: Britain, Germany, Italy, France, Spain, Ukraine and others. — Over at Joom you can buy clothes, make-up, shoes, cosmetics, household items, products for your family and kids, arts and crafts, sports and leisure.

2. Download Joom for free - it’s an app for shopping for affordable and unique products online, which is used by over 350 million people worldwide. - With us you can order inexpensive products as well as get personal discounts. - Unique products for all tastes is another one of Joom’s strong suits. - Joom’s international delivery is always free and reliable.

3. Thousands of products for all tastes with free delivery at the Joom marketplace.

4. Joom — is an international mobile marketplace, registered in Latvia under the name of SIA JOOM.

5. You will also be able to find smartphones, smartwatches, various electronics, appliances and even spare parts.

6. Is there something that you want to write to us about?

7. Paldies — that’s how we say “Thank you” in Latvia.

Joom. Shopping Customer Insights

1. I haven't ordered any big things such as dresses or electronics so I can't vouch for those but there's lots of amazing and cheap jewelry to choose from and I've had little trouble getting high or reasonable quality things.

2. If the measurements were in the description there would not have been any confusion about the size of the pictures.This app is like Wish or eBay, except you don't know where it's really shipping from or how reliable the shipper is.

3. The best thing to do is to order only things that have written reviews (not just stars) and preferably some pictures so you know what you're getting.

4. I've ordered several cheap things on joom and for the most part have been satisfied.

5. the only thing that I do like about this app is that the prices don't change when you change the size of an item like wish and other similar apps do.

6. I tried to cancel my account and went through this nightmare again.WOW, you know you see the prices and your thinking YES! You click on the product that is better then you've been looking for at a fraction of the price.

7. Unfortunately more than half of the items we've ordered haven't made it to us.iI received my first product from them and while trying it on the zipper broke.

8. If you plan on gifting something make sure you look for it MONTHS ahead just in case it never comesBetter than Wish because Joom kicks out the low quality sellers and the ones who trick you, for the most part.

9. The order process itself is clear and simple, it's the product delivery - or lack thereof - that completely ruins the entire thing.

10. SORRY JOOM NO SALE!!!Prices are reasonable, on most things.

11. It's a little risky as there's no returns and no refunds unless the product is blatantly the wrong thing, but there is free shipping on literally everything.

Steps to Troubleshoot & Fix Joom. Shopping Issues

1. Fix Joom. Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Joom. Shopping: Restarting the app will resolve most errors.
  2. Update the Joom. Shopping App. Here is how:
    1. On Android goto PlayStore » Search for "Joom. Shopping" » Open Joom. Shopping for every day » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Joom. Shopping » click "UPDATE".
  3. Clear Joom. Shopping for every day app cache: Clearing cached data will force your app to retrieve the latest data directly from Joom. Shopping servers.
    1. On Android, goto Settings » Apps » Select "Joom. Shopping for every day" » click Storage » click "Clear Cache".
  4. Check Joom. Shopping app permissions. If any of these permissions required to use your device's features are disenabled, Joom. Shopping might not work.
  5. Uninstall and reinstall Joom. Shopping. If nothing else has worked, completely uninstall Joom. Shopping then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Joom. Shopping not working


2. Fix Joom. Shopping Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Joom. Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Joom. Shopping not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Joom. Shopping may not be able to connect to the Internet when running in the background.

Reported Issues