Published by Lyst Ltd on Sep 5, 2024

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Why should I report an Issue with Lyst: Shop Fashion Brands?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lyst Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Lyst: Shop Fashion Brands image 1 contact Lyst: Shop Fashion Brands image 2

About Lyst: Shop Fashion Brands

1. Lyst has the world’s widest and wildest selection of fashion, from luxury designers to breakout brands and streetwear labels.

2. Join 200 million shoppers using Lyst to find all the hottest fashion sales.

3. Lyst members unlock the best deals; if you’ve liked it, we’ll track it for you.

4. Stay on top of the fashion charts with The Lyst 50 and The Lyst Index.

5. New lists and tips hit the app every day, serving the internet’s best kept fashion shopping secrets.

6. Get hard-to-find pieces from Gucci, Balenciaga, Nike, Jacquemus, Off-White, Essentials, Diesel and thousands more.

7. We hunt for promotions the minute they go live, so you get notified as soon as your saved items drop in price.

8. If it’s on Lyst, it’s legit.

9. Get insider intel on what’s new, what’s hot and what’s about to sell out.

10. We only offer new and authentic products and we assess every partner brand and store’s shipping policies to make sure you’ll only have a great experience shopping with us.

Lyst Customer Insights

1. Also, really need to show postage in the price... just seen an item for £40 with an extra £30 for postage! Need to be able to filter out these foreign stores or shownthe full prices in the searchThe point for me is the tactics lyst are using to get me to download the app.

2. When you open product page and return back to products list it's moves you back 100 pieces or so (you need to scroll back every time).

3. If you click on a product and then return back to the list/results view, you don't retain the place you were at and have to scroll back over products you have already viewed.

4. No one in the world wants to be forced to do anything before they make their purchase!When I receive notification for some product and I click on it to see the details, app opens but with some other random product.

5. Trash.This app is totally useless..it wont let me do anything on it and it keeps freezing up...I'm using an Android and as an example I am trying to search for a green pair of trainers....but...there are no filters.

6. Directly from Lyst, they advertised a one-of-a-kind, super unique item, and then sent me a dime-a-dozen, completely different item.

7. I cannot get past the pop up add to download the app and when I press continue shopping I can't because it just takes me back, this cycle continues until I've had enough and leave the site, which otherwise could of very likely led to a sale.

8. When I select filters, i only see options to view items on sale or with free shipping.

9. I wanted to purchase an Armani bag and just couldn't be bothered with the faff so purchased it from Armani's own website even though it was more expensive.

10. I'm uninstalling the app.When viewing the sales list it goes back to the top whenever you view an item.

11. I've spent about 30k on fashion over the last year, and a huge amount of that has been through the Lyst app.

Steps to Troubleshoot & Fix Lyst Issues

1. Fix Lyst Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lyst: Restarting the app will resolve most errors.
  2. Update the Lyst App. Here is how:
    1. On Android goto PlayStore » Search for "Lyst" » Open Lyst: Shop Fashion Brands » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lyst » click "UPDATE".
  3. Clear Lyst: Shop Fashion Brands app cache: Clearing cached data will force your app to retrieve the latest data directly from Lyst servers.
    1. On Android, goto Settings » Apps » Select "Lyst: Shop Fashion Brands" » click Storage » click "Clear Cache".
  4. Check Lyst app permissions. If any of these permissions required to use your device's features are disenabled, Lyst might not work.
  5. Uninstall and reinstall Lyst. If nothing else has worked, completely uninstall Lyst then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lyst not working


2. Fix Lyst Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lyst be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lyst not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lyst may not be able to connect to the Internet when running in the background.

Reported Issues